As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
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About the Role:
CrowdStrike is looking for a Senior CPQ Salesforce Business Systems Analyst to join our fast growing Customer Applications team. In this role, you will work closely with business partners to align technology solutions with business needs. Based on your deep understanding of the business, you will be responsible for designing, managing, strategizing and improving our Salesforce CPQ application. Working with the IT teams, you will help design and implement features that enable our Sales, Professional Services and Finance teams around our quote and order processes. You will also define the scope of technical projects and oversee execution. Our mission is to implement and optimize systems and applications that make it easier to do business at CrowdStrike.
What You'll Do:
- Partner with business stakeholders to maintain a prioritized strategic roadmap, and coordinate and execute CPQ projects and enhancements.
- Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and design and deliver quality solutions.
- Own functional tasks and deliverables, including, but not limited to process definition, requirements gathering, vendor selection, fit/gap analysis, functional design, testing, training, reporting, support, and continuous improvement of business applications.
- Create and maintain project, application and architectural design documents and Salesforce CPQ development best practices
- Independently drive sprint planning sessions, stand-ups, retrospective and cross-functional design sessions adhering to Agile best practices.
- Work to drive adoption and alignment across the company's business processes and systems.
- Ensure the consistency and quality of CPQ related data across Salesforce and integrated systems.
- Use and recommend best practices while delivering scalable high quality solutions.
- Bachelor's degree (technical degree preferred).
- 7+ years of experience implementing, configuring and administering SaaS business systems for a software company, with at least 2 years of Salesforce CPQ experience.
- Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills.
- Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership.
- Salesforce.com certification (Administrator, Advanced Administrator, Certified CPQ Specialist) preferred but not required.
- Passion for creating a frictionless end user experience.
- Proven ability to work creatively and analytically in a problem-solving scenario.
- Strong knowledge and understanding of the Salesforce.com platform, ecosystem and best-practices.
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Benefits of Working at CrowdStrike:
- Remote-friendly and flexible work culture
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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