#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
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About the Role:
As the Professional Services Manager (Project/Program Management), you will lead a team of Project Managers, ensuring efficient use of deployment resources to deliver projects on time and within budget. You will oversee customer deployment projects, drive program and process initiatives, and collaborate with cross-functional teams to improve processes. You will be directly responsible for ensuring portfolio delivery efficiency, meeting revenue targets, and maintaining high levels of customer satisfaction. This role is critical in developing and implementing our SIEM delivery methodology.
What You'll Do:
- Program Leadership: Lead the NG SIEM program, including strategy development, implementation, and ongoing management to ensure alignment with organizational security goals.
- Team Management: Oversee a team of project managers, providing mentorship, training, and performance management to foster a high-performance culture. Staff, coach, and upskill team members according to their career plans and ambitions
- Stakeholder Engagement: Collaborate with cross-functional teams to ensure seamless integration of SIEM solutions into existing security frameworks.
- Reporting and Metrics: Establish key performance indicators (KPIs) and reporting mechanisms to measure the effectiveness of the SIEM program and present findings to executive leadership.
- Risk Management: Ensure PMO practices align with the company's overall risk management strategy. Apply delivery methodology effectively, implement project standards, and minimize exposure and risk.
- BS in Computer Science, MIS, Business, or equivalent education/training/experience or equivalent military experience required.
- Masters in management discipline is a plus.
- Strong proficiency with project management software, such as Clarizen, Asana, Confluence, or JIRA.
- Good presentation skills including written, oral, presentation.
- Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization.
- Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments.
- Flexible to shifting priorities, demands, and timelines - able to promptly and expertly react to project adjustments and alterations.
- Project Management Institute PMP(r) certification or equivalent a plus.
#LI-Remote
This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.
Benefits of Working at CrowdStrike:
- Remote-first culture
- Market leader in compensation and equity awards
- Competitive vacation and flexible working arrangements
- Comprehensive and inclusive health benefits
- Physical and mental wellness programs
- Paid parental leave, including adoption
- A variety of professional development and mentorship opportunities
- Offices with stocked kitchens when you need to fuel innovation and collaboration
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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