Supplier Enablement Business Analyst - Atlanta, GA

Job ID: 507440

CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.

Job Responsibilities

• Enable strategic suppliers using cXML and punchout capabilities within the Coupa system.
• Support users, divisions, and guide suppliers through the enablement process.
• Collect and manage supplier contact information to facilitate the enablement process.
• Assist in the development and upload of hosted catalogs, optimizing catalog items with strategic suppliers.
• Conduct recurring integration calls with suppliers to ensure alignment and collaborate with suppliers to conduct punchout and hosted catalog testing as part of their enablement.
• Define and monitor supplier enablement compliance and workstream metrics.
• Support suppliers in operating companies (opcos) that have already been deployed.
• Triage incoming supplier questions as they are being enabled into the new system
• Conduct detailed analysis to determine the scope of suppliers to be enabled through the Coupa platform and segment suppliers by key criteria, including spend, volume, category, and strategic impact.
• Work as the liaison between the Shared Services Team and general CRH team members leading supplier and catalog enablement on new Coupa Implementation programs.
• Provide BAU (Business As Usual) support for Procure-to-Pay program or Supplier transaction issues (as needed) that arise in Op Cos where Coupa is already implemented
• Own and maintain all Standard Operating Procedures (SOPs) to support onboarding processes.

• Ability to work a hybrid office schedule
• Strong organizational and time-management skills to handle multiple tasks and projects simultaneously.
• Excellent verbal and written communication skills to interact effectively with suppliers and internal teams.
• Ability to explain technical concepts to non-technical stakeholders.
• Experience in using ServiceNow for raising and managing support requests/tickets.
• Strong interpersonal skills to effectively collaborate with suppliers, internal teams, and leadership.
• Experience in interacting with and guiding suppliers.
• Understanding of fundamental principles of Procure-to-Pay (P2P), including spend and commodity taxonomies, requisitioning, PO generation, receiving, matching, invoice processing, and disbursement.
• Experience in facilitating workshops and training sessions to educate stakeholders on supplier enablement and transaction leading practices.
• Experience with Procure-to-Pay (P2P) platforms such as Coupa, Ariba, or SAP SRM as a heavy end user, implementer, invoice processor, or buyer.

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion