Job ID: 503549

Texas Materials, A CRH company, is a leading supplier of aggregates, asphalt, ready mixed concrete, and paving and construction services in Texas. Our focus is to provide quality products and reliable customer service with a safety-first mindset. We consider our employees our greatest strength and we make it our priority to invest in their development and well-being. When you work for Texas Materials, you are helping to support and build the infrastructure of Texas.

Job Description Summary

The Ready-Mix Dispatcher works in a dynamic and fast-paced environment to fulfill the needs of customers throughout the Austin area. He or she answers the phone promptly with an accommodating tone of voice, takes the customer's order for ready-mixed concrete in a detailed, timely and professional manner, and records accurate delivery and product information on that order. This position reports directly to the Dispatch Manager.

• Dispatch concrete mixer trucks to efficiently service customer jobs
• Typical workday for the closing Dispatcher begins at 5:30am until the last load arrives at the jobsite (typically 5:30pm) but depending on workday could be much later)
• Take and process customer orders for ready-mixed concrete accurately and efficiently.
• Collaborate with QC, sales, and operations personnel to ensure effective delivery of concrete.

• Organize and send requested reports and/or order information to customers and/or internal personnel
• Schedule drivers for next days schedule using command concrete reporting software.
• Other duties assigned

• Candidate must be energetic and customer friendly with the ability to multi-task in a fast-paced environment.
• Strong computer skills including Microsoft Outlook, Word, & Excel
• Phone skills including multi line systems
• Demonstrate the ability to work independently, without direct supervision
• Demonstrate good performance, safety and attendance
• Demonstrate a willingness to work overtime
• Demonstrates ability to work and communicate well with Supervisors, Dispatchers, Drivers and other employees
• Demonstrate the ability to comply with government regulations and engage in Texas Materials safety culture

• Ready-mix industry or call center experience preferred but will train the right person
• High school graduate or equivalent
• Bilingual Preferred

• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
• Competitive base pay
• Medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs