Job ID: 499836

Exempt

Oldcastle Infrastructure™ , a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.

Job Summary

• Oldcastle Infrastructure (OI), as part of CRH's Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products. Our goal is to be the most efficient producer of engineered systems and our customers' strategic partner of choice. A crucial part of OI's journey is the investment in a new CRM / ERP system. With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement.

• The new CRM / ERP system implementation will require significant change for the organization. Deployment Leads will understand the changes, business impacts, becoming experts in the new system, process, and roles. As part of the project team, Deployment Leads will ensure new end users are set up for long-term success by supporting readiness assessments, leading end user training, monitoring adoption, coaching users to proper system utilization, and supporting on-site support during the month of system go-lives.

• Support monitoring of data integrity, process adherence, and issue resolution during ERP go-live

• Work with subject matter experts to identify training needs for target audience

• Participate in Train the Trainer (TTT) events

• Deliver, reinforce, and sustain end user training activities (classroom / virtual)

• Support development of an on-going training and user adoption model

• Become an expert in end-to-end system design and processes

• Deliver Hyper-care support during Go Live

• Be a visible advocate for organizational change & sustainability
• Bachelor's degree in business, engineering or other related field
• 3+ years of experience in manufacturing or other relevant business preferred

• Strong written and oral communication skills

• Humility to learn a new business, while applying relevant experience

• Ability to work independently and on cross-functional teams while accepting ownership

• Proficient in Microsoft Excel, Word, Outlook, and PowerPoint

• Strong aptitude to solve problems and improve processes

• Desire to tackle new exciting challenges

• Hands-on experience with Salesforce, SAP or part of another ERP implementation team

• Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift

• Strong interpersonal and organizational influencing skills

• Ability to communicate in a simple, articulate, thoughtful manner to varying audiences

• Dedicated to helping others learn and grow

• Innovative spirit to work cross-functionally in developing improvement ideas
• 60%+ domestic travel

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A culture that values opportunity for growth, development, and internal promotion