We're seeking a Customer-Facing Engineer with exceptional communication skills and a strong passion for emerging technology. As a Solutions Consultant, you'll play a pivotal role in positioning our SkyHive product to enterprise clients. SkyHive by Cornerstone, is the only AI-based workforce management platform that deepens our customers' understanding of labor markets, workforces, and individuals, enabling new ways of acquiring, developing, and retaining talent. We illuminate reskilling journeys and enable our customers to create a capable and future-proof workforce that closes their skill gaps with speed and efficiency.
You'll collaborate with sales representatives to create and deliver compelling presentations, highlighting the features of our products. With our company experiencing rapid growth, the right candidate will have ample opportunities to contribute to our success and accelerate their own career development.
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The ideal candidate should possess a solid understanding of HR software systems, a keen dedication to customer satisfaction, and a proactive "scale-up" mindset. The successful candidate will demonstrate flexibility, comfort with ambiguity, and an ability to work effectively under tight deadlines.
Preference for candidates located in the EST U.S. timezone
In this role you will...
- Understand complex customer business challenges
- Collaborate with Account Executives to lead opportunity execution
- Engage with customers to comprehend business requirements and communicate the unique value proposition of SkyHive, in collaboration with Account Executives
- Execute on activities expected to drive conversion, including technical demonstrations, interpretation of insights reports, and presentation of relevant materials from SkyHive's technology and product roadmaps
- Develop a strategy for end-to-end customer engagement
- Document client needs, pain points, and opportunities in the CRM
- Instill confidence in recommendations through product expertise, technical phone calls, workflow outlines, RFP/RFI responses, product roadmap discussions, and business process diagrams
- Collaborate with Sales & Delivery teams to meet revenue targets
- Demonstrate expert proficiency in the SkyHive platform, including current and future features
- Communicate and champion SkyHive's leadership in security, compliance, and ethical AI
You've got what it takes if you have...
- 3+ years of experience in a Solutions/Pre-sales role, selling SaaS solutions and concepts
- Experience with HCM systems (preferably Workday, SAP SuccessFactors, etc.), CRM systems, or other SaaS companies in the HR/talent space
- Proficiency in technical business documentation such as workflow diagrams, proposals, SOWs, RFPs, and RFIs
- Familiarity with system integration methods like web services, SOAP APIs, and REST APIs
An extra dose of awesome if you have...
- Fluency in Spanish, French, Japanese, Korean, or German is a plus
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