We are seeking a Senior Solution Consultant that will be responsible for working closely with Cornerstone's Sales Team and RVPs. The goal is to attract new customers, aswell as, retain and expand existing customer relationships by matching our solutions to customer's business needs. It is essential that each Senior Solution Consultant is current on industry and product knowledge. Additionally, each Senior Solution Consultant is expected to develop excellent relationships with Sales, Solution Specialist, Product and Delivery teams to ensure the best possible customer experiences and outcomes.
In this role you will:
- Mentor and provide guidance to other Solution Consultants
- Handle difficult and challenging customer situations
- Demonstrate product functionality and clearly connect our value proposition
- Assist in aligning client's needs, goals, and objectives
- Understand clients' business environments
- Verbally and accurately communicate simple and complex solutions
- Transition accounts and communicate business requirements to project/implementation teams
- Stay aware of competitors' solutions and be able to position effectively against them
- Assist with RFP's/RFI's/RFQ's
- Communicate with the Solution Consultant team regarding best practices
- Be active in the mentoring and upskilling of Sales, Specialist and Partner teams
- Apply consideration for privacy and security obligations
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You have got what it takes if you have:
- 5+ years of pre-sales experience
- In depth knowledge and experience with Cornerstone, EdCast or Saba Cloud
- Minimum of 3 years pre-sales experience in a software company with a focus on HCM and SAAS
- Desired Skills: SaaS, Human Capital Management, Effective Communication, Solution/Consultative Selling, Team Player, Accountability, Salesforce.com, Enterprise Software, Customer Engagement, Talent/HRIS/CRM Management Systems Knowledge
- Highly developed presentation and product demonstration skills
- Strong relationship-building expertise
- Proven experience of translating product functionality into client value
- Strong drive to achieve results with minimal supervision
- Excellent communication, presentation, time management and organizational skills
- A deep respect for teamwork and collaboration, with the ability to work with a geographically dispersed team
- Open and responsive to delivering and receiving feedback
- Build contextual knowledge for developing themes impacting Human Capital Management (such as the emergence of AI) by self-driven research
- Positive, confident and adaptable approach during client meetings