Manager Order Validation

Manager Order Validation will lead a team of Order validation Analysts. The position plays a critical role in ensuring that contracts meet company policies before they are fully executed, and the opportunities correctly reflect the intent of the deals. The team will be working on tasks received through ServiceNow, including but not limited to reviewing DocuSign routed order forms, reviewing opportunities prior to move to Closed-Won, reconciling Oracle and SFDC ARR, and other month-end closing activities to ensure accuracy of data.

In this role you will...

• Provide oversight and guidance to improve, optimize, and stabilize the processes. This role will also be responsible for ensuring that team is adhering to company policy and best practices.
• Shall manage a team of Order management Analysts.
• Ensure that the team picks up tickets in ServiceNow to validate contracts and order forms routed through DocuSign based on a checklist.
• Liaise with Legal, Deal Desk, Billings and/or Sales to resolve any issues identified in the booking of deals.
• Ensure that each closed-won opportunity is linked to a renewal opportunity
• Perform validation of baseline of renewal opportunities, and incremental are correct
• Perform month end close processes in partnership with Finance to reconcile ARR SFDC data against Finance/ERP
• Answer any questions related to Opportunity baseline
• Build data quality checks on Opportunities/Quotes/Orders to ensure fields are correctly populated
• Develop, document, and implement policies, procedures, and processes for support & overall management.

• Bachelor's degree in Accounting, Finance, Business Administration or equivalent in relevant experience
• 10 -12 years of combined experience in Sales Operations, Revenue Reporting at a SaaS company
• 5+ years of experience working in order management and leading a team.
• Experience in Salesforce and Oracle.
• High attention to detail and accuracy
• Excellent verbal and written communication skills. Knowledge of French and/or German a plus.
• Ready to work in US / EMEA Shifts