We are seeking a Manager, IT Operations and Corporate Security to lead our Corporate IT Operations and define security strategies aligned with our organization's vision. This role demands a combination of technical expertise, leadership acumen ( managing a small team of IT engineers), and project management skills to optimize operations, support scalable security initiatives, and foster cross-functional collaboration.

In This Role, You Will...

• IT Operations & Security Leadership
• Develop and manage corporate IT Operations and security roadmaps, aligning initiatives with the company's strategic goals and security vision.
• Lead the planning, execution, and continuous improvement of identity management, endpoint management, and mobile device security strategies.
• Oversee hardware, software, network, and management tool support for Mac and Windows devices, acting as Tier 3 support for endpoint issues.
• Define and communicate procedures, policies, and standards for security and IT operations, ensuring compliance with company and regulatory requirements.
• Manage project scope, constraints, schedules, and risks, performing critical path analysis and providing regular status reports for leadership.
• Lead cross-functional projects to implement security measures, enhance endpoint compliance, and manage security integrations across Cloud, mobile, and network environments.
• Oversee the deployment, configuration, and compliance of endpoint devices using JAMF for Mac and Intune for Windows, focusing on zero-touch provisioning, OS hardening, policy management, and software distribution.
• Package and distribute applications across platforms, leveraging tools such as Flexera Admin Studio and PowerShell Application Deployment Toolkit (PSADT).
• Manage and automate endpoint security updates and vulnerability management for Windows and macOS devices, implementing policies in line with NIST 800-171 standards.
• Collaboration and Reporting

• Collaborate with Cybersecurity, Enterprise Risk, and Compliance teams to ensure robust security practices across systems and applications.
• Build and manage dashboards and reporting for device compliance, security status, and endpoint analytics using Power BI and log analytics tools.
• Collect input from stakeholders to shape IT security and operational roadmaps, delivering actionable insights to the executive team.

• Mentor team members, fostering their technical and professional growth in IT operations, endpoint management, and security best practices.
• Create project organization charts and define governance structures to clarify roles and responsibilities, enhancing team effectiveness.

• Educational Background and Certifications
• Bachelor's Degree in CS, Engineering, or related field; Or equivalent experience.
• Technical Expertise
• Combined 8+ years of senior experience in the following disciplines, Identity & Access, Okta (OID) , Active Director, M365 Global Enterprise Experience. 7 yrs IT engineering and Operations, and 2+ years technical project management, with deep knowledge of endpoint security, network security, and cloud security in AWS or EntraID, and M365 environments.
• Advanced experience with endpoint management tools (e.g., JAMF, Intune), automation (PowerShell, Python, Bash), and security controls for Windows, Mac, and Linux systems.
• Knowledgeable in application and device security hardening, with hands-on experience in OS hardening, identity management, endpoint protection, and Zero Trust architectures.
• Proven ability to lead technical projects and manage multiple priorities in a fast-paced environment, utilizing Agile methodologies and best practices.
• Strong verbal and written communication skills, with the capacity to bridge technical and non-technical discussions across the organization.
• Proficiency in automation and reporting tools, including Power BI, and the ability to design complex scripts for process automation and endpoint compliance.
• Soft Skills
• A collaborative team player with strong relationship-building abilities and a commitment to creating a cooperative work environment.
• Effective influencer with the capability to drive initiatives across business and technical stakeholders, contributing to a cohesive approach to IT Operations and Corporate Security.

• Advanced industry certifications (e.g., CISSP, CISM, HDI)

• IT Security Awareness (HIPAA, FedRAMP, SOC II), and advanced experience in M365, shell scripting and process automation, Azure AD, Zero Trust, endpoint compliance monitoring, technologies.