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Cloud Site Reliability Engineer

AT Cornerstone OnDemand
Cornerstone OnDemand

Cloud Site Reliability Engineer

Pleasanton, CA

We are seeking a highly skilled Site Reliability Engineer with 3 years of experience to join our dynamic team. The ideal candidate will have a strong background in cloud technologies, with a focus on designing, implementing, and managing cloud-based solutions. As a Site Reliability Engineer, you will play a key role in ensuring the availability, performance, and security of our cloud infrastructure.

In this role you will:

  • Lead the day-to-day technical operations, providing the highest levels of availability, reliability, and scalability of the services.
  • Implement best practices for cloud security, including identity and access management, encryption, and network security.
  • Provide technical expertise to handle customer escalations and ensure stability in customer environments.
  • Conduct performance analysis and lead monitoring initiatives on multiple hosted products/platforms.
  • Maintain operational run book procedures for all production systems and document the knowledge base.
  • Administer incident management activities (detection, recording, classification, and closure) and provide timely escalations and notifications as required by procedure.
  • Participate in on-call rotation to respond to cloud-related incidents and emergencies.
  • Troubleshoot and resolve complex technical issues in a timely manner.
  • Monitor and optimize cloud infrastructure for performance, cost, and security.
  • Collaborate with cross-functional teams to troubleshoot and resolve complex cloud-related issues.
  • Mentor junior team members and provide technical guidance and support.
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    You've got what it takes if you have:
  • Minimum bachelor's degree in computer science, engineering, or a related field, or equivalent experience.
  • 2-4+ years of experience in cloud operations.
  • Comprehensive understanding of cloud computing principles and architectures.
  • Extensive experience in Linux/Unix environments.
  • Proficiency in containerization technologies like Docker and Kubernetes.
  • Proficiency in Terraform and Helm.
  • Strong scripting skills in Python or Bash.
  • Proficient in debugging and optimizing AWS services.
  • Hands-on experience in managing and optimizing AWS managed services (Elastic Cache, IAM roles, S3 Buckets, Cloud Front, Lambda, etc).
  • Experience with monitoring and logging tools such as ELK stack, Prometheus, Grafana.
  • Sound knowledge of networking concepts, including TCP/IP, DNS, and VPN.
  • Proficiency in automation and configuration management tools like Ansible, Jenkins, and Bitbucket.
  • Strong communication and collaboration skills.
  • Excellent troubleshooting and problem-solving skills.
  • Client-provided location(s): Dublin, CA 94568, USA
    Job ID: CornerstoneOnDemand-req10265
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Health Reimbursement Account
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Long-Term Disability
      • FSA
      • HSA
      • HSA With Employer Contribution
      • Pet Insurance
      • Mental Health Benefits
    • Parental Benefits

      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • Fertility Benefits
      • Family Support Resources
      • Adoption Leave
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Casual Dress
      • Snacks
      • Company Outings
      • On-Site Cafeteria
      • Holiday Events
    • Vacation and Time Off

      • Paid Vacation
      • Unlimited Paid Time Off
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
      • Summer Fridays
    • Financial and Retirement

      • 401(K) With Company Matching
      • Stock Purchase Program
      • Performance Bonus
      • Relocation Assistance
      • Financial Counseling
      • Profit Sharing
    • Professional Development

      • Tuition Reimbursement
      • Promote From Within
      • Work Visa Sponsorship
      • Leadership Training Program
      • Internship Program
      • Shadowing Opportunities
      • Access to Online Courses
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)
      • Unconscious Bias Training
      • Diversity, Equity, and Inclusion Program