About us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Lead Nurse Navigator is an integral part of the Primary Care Multidisciplinary Team.
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The Lead NN supports, educates, identifies barriers to care and assists patients and families with their primary care needs. This role helps patients navigate the complexity of the healthcare system and contributes to improved patient outcomes and patient and provider satisfaction. In addition, this position is responsible for the management and mentorship of Nurse Navigators working in Adult Primary Care.
Manages Nurse Navigator team caring for patients in Internal and Family Medicine
Leads Nurse Navigator team in the provision of quality, safe, efficient nursing care
Partners with Primary Care providers to provide optimal non-patient facing care via telephonic and/or electronic means
Utilizes telephone triage protocols to assess patients and determine a disposition for their care
Facilitates one call resolution of patient needs
Coordinates care for patient population
Delivers provider-approved medical advice to promote health maintenance and/or recovery from acute illness or minor injury
Partners with Amb Ops and Institute leaders in maintaining efficient processes in the provision of timely care
Complies with all system and departmental policies and procedures
Maintains active and current professional credentials
Experience Required
3-5 years of experience required
Education Requirements
Master's Degree Required
License/Certification Requirements
RN Degree