ER REGISTRATION CLERK

About us

Come and join the Cooper University Hospital Cape Regional team. We offer a compensation package that includes highly competitive pay, outstanding health benefits (medical, prescription, dental, vision, for you and your eligible dependents) company-paid life insurance, retirement benefits, paid time off, other voluntary benefits, tuition assistance, career advancement opportunities, and On-site Early Education Center (10% tuition employee discount.)

Responsible for registration functions (such as registration, insurance verification, patient safety and compliance, revenue collection and customer service) in the Emergency Department, which provides 24/7 service.

Some, but not all, of the responsibilities of this position include:

• Greets patients and directs patients to appropriate areas. 
• Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments. 
• Identifies and collects copays
• Documents daily in logbook, the disposition of all patients including all admissions, discharges, and other occurrences as per policy. 
• Processes placement of patients using bed availability, special requests and criteria for specialty areas. 
• Answers phone, records messages, and performs related duties as directed.

• Previous data entry or typing experience with knowledge of basic office equipment is required.
• Interpersonal skills must be well-developed. 
• Must possess the initiative and the ability to set and achieve high standards of performance. 
• Ability to make progress on multiple assignments under time constraints and handle a fast-paced environment. 
• Must exhibit good telephone and clerical skills and ability to communicate clearly and effectively, both orally and in writing. 
• Ability to learn specific job duties and complete detailed work assignments in a timely fashion.

• High school graduate or equivalent.

• Must be able to work 13-hour shifts.
• Must have dexterity of hands and fingers in order to utilize tools, utensils, equipment, etc. 
• Ability to maneuver comfortably in hospital areas. 
• Ability to visually perceive depth, distance, quality of work, read material, view documents, etc. 
• Ability to hear inquiries from patients, physicians, clients or staff.