Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Manager, Patient/Family Support Services, NHC

AT Cook Children's Health Care System
Cook Children's Health Care System

Manager, Patient/Family Support Services, NHC

Fort Worth, TX

Location:

Renaissance Neighborhood Clinic

Department:

NHC Patient Fam Support Svcs

Shift:
First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Manager of Patient and Family Support Services functions in an expanded healthcare role within the Cook Children's Neighborhood Clinics to collaborate with the Primary Care Provider, members of the patients healthcare team and patients/families to ensure that the patients psychosocial needs are addressed appropriately. This position directly performs social work activities for patients, as well as, supervises case management and community engagement efforts performed by family advocates. The manager will act as process owner and subject matter expert for all assigned patient and family support programs to enrich the patient experience within the Neighborhood Clinics. This individual will work with many other CCHCS departments to implement and manage population health initiatives that support CCHCS strategic goals.

Want more jobs like this?

Get Healthcare jobs in Fort Worth, TX delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


Education and Experience:

  • Masters level social work degree and licensure required (LMSW) or (LCSW)
  • Five years of social work experience including working with children and families
  • Two years of experience working in a healthcare setting
  • Minimum 1 year of supervisory experience to include managing the performance of others
  • Bilingual English and Spanish a plus

Required skills:

  • Relationship building
  • Effective interpersonal communication
  • Adept at working in a dynamic team environment
  • Skilled in program development and implementation
  • Critical thinking, problem-solving and self-motivated initiative
  • Ability to plan and organize effectively
  • Proficient in use of computer applications

Certification/Licensure:

  • Masters level Social Work license (LMSW or LCSW) current, unrestricted Texas license

About Cook Children's:

• ur not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children's, we're more than a health care system--we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through--and how we can help you and your child get the best care and support possible.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Client-provided location(s): Fort Worth, TX, USA
Job ID: Cook_Childrens-JR-107410
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
    • Fertility Benefits
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)