Food Service Lead

Location:

Medical Center-Prosper

Department:

Food & Nutrition Services

Shift:
Varying Shifts (United States of America)

Standard Weekly Hours:

40

Summary:

Responsible for performing lead duties within the daily operating procedures of the Food & Nutrition Department, which includes duties in the call center and Ambassador duties as well as any patient care needs that may arise within the room service area. These responsibilities will also include duties in the food court such as POS and cooking as needed. Ensures procedures are adhered to regarding patient/guest needs. Assure that food preferences and menu choices are a consistent priority and that customer service standards are adhered to at all times. This position is expected to work department positions and assist as needed daily.

• Must have a high school diploma or equivalent certificate.
• Demonstrated competence in a health care setting with at least 2 years experience as a Nutrition Associate.
• Effective verbal and written communication skills.
• Effective customer service skills and successful completion of customer service training module.
• Ability to perform detailed assignments, follow directions, work under pressure, readily adapt to change in routine and work assignments and relate to patients, families and inter-and intra-departmental staff.
• Experience working with computers is preferred.
• Must have City of Ft. Worth Food/Handlers Card prior to employment. Card must be current at all times during employment.