Community Liaison Coordinator, Health Plan

Location:

Calmont Operations Building

Department:

Member Services

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

Additional Information:

In partnership with Cook Childrens Health Plan (CCHP) and the Center for Childrens Health (C4CH), the Community Liaison Coordinator is responsible for the development, coordination and implementation of assigned community-based community outreach in Cook Childrens service areas. Efforts will support and align with Cook Childrens PROMISE, CCHP Strategic Plan, Marketing Plan and growth opportunities, Community Health Needs Assessment (CHNA), and other relevant data. The efforts will promote community relationships through collaborative partnerships working with diverse populations, prioritizing children and families disproportionally impacted by health and social inequities. The Community Liaison Coordinator serves as a resource to community partners and system leadership, functioning as a liaison between CCHP and C4CH. The individual works to identify target audiences and community relationships that promote and support pediatric healthcare; ultimately improving the health of children and families.

• Bachelors degree required; Master's degree strongly preferred.
• Experience at least 5 years of community-based experience in relevant field: community engagement, building community capacity, health education, health promotion, etc. Masters degree may substitute for years of experience.
• Administrative experience and skills including strong computer skills and proficiency with various software/database applications.
• Language Skills: Bi-lingual (English/Spanish) Preferred. No testing requirement.
• • ther Requirements: Effective verbal and written communication skills and excellent interpersonal and customer service skills. Ability to navigate dual reporting responsibilities and time management; ability to identify and assess opportunities for collaborative action with each entity that will benefit both CCHP members and C4CH community programs/partners. Familiar with public health terminology, a self-starter, independent worker, highly motivated and able to work responsibly to protect patients confidentiality and privacy.
• Requires some weekend/evening work and routine travel in the service area as assigned.

• Must have current, valid Texas Drivers License with clean driving record.
• Private, reliable transportation capability. Must be 21 years of age; take and pass Cook Childrens Defensive Driving course once employed, and annually thereafter.
• Able to drive assigned CCHCS vehicle as an approved driver