Job Description

As part of the Human Resources (HR) organization, this role will assist in the execution of Constellation Brands' HR strategy. Primary responsibility is performing accurate, timely administrative support for the Human Resource Department.

Responsibilities:

• Create & provide hire, change, and exit documents upon request
• Monitor and respond to employee calls and chats via our InContact phone system
• Monitor and respond to general employee email inquiries in Salesforce case management tool
• Assist in records retention activities including inquiry of HR information system for employee status
• Monitor and respond to data audits related to employees
• Participate in & initiate continuous improvement efforts
• Interact with all levels of staff with professionalism, confidentiality, and sensitivity to employee and company information
• Provide excellent customer service, both internally and externally
• Consistently operate with excellent time management, prioritization, decision-making & problem-solving skills to meet service level agreements

• Bilingual in Spanish
• Pursuing a Undergraduate degree in Business, Communications, Human Resources or other related field
• Ability to effectively prioritize and execute tasks, and meet project deadlines in a fast-paced environment
• Strong customer service focus and approach
• Strong analytical and problem-solving skills
• Strong follow up and multitask management
• Accurate, logical, well organized and detail orientated

• Ability to work at Rochester, NY office
• Requires the ability to stand, walk, climb stairs and occasionally lift and/or move up to 40 pounds. It also requires sitting, operating a computer keyboard, telephone and other equipment, reading, talking and hearing for extended periods of time.
• The physical requirements listed here are representative of those that must be met by an employee to successfully perform the key responsibilities/essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential key responsibilities/essential functions.
• NOTE: The purpose of this job description is to describe the primary job functions and the level of work performed by individuals assigned to this position. This job description is not an exhaustive list of all job duties performed by this position. Management reserves the right to modify, add or remove duties from particular jobs and assign other duties as necessary.