Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms globally.

If you're a match to those skills and have the passionate drive to be part of something truly amazing, while working on a diverse team and have the willingness to learn multiple tasks, then this is the perfect opportunity for you!

A role you will love.

As a Workforce Planning Analyst, you will be a member of our Business Planning team within our Corporate Trust (CCT) organization. You will deliver on initiatives aligned to the strategy of developing enhancements and efficiencies through workforce planning to provide sustainability and efficiency across our CCT business lines. Some of your key responsibilities will include:

• Workforce Analyst is responsible for short-term, long-term and event driven capacity forecasts for multiple business units within several product lines.
• Track skillsets of multiple workgroups via skill matrix; Recommend when specific activities require additional staff training; Organize trainings before backlogs occur due to a lapse in said Activity capacity.
• Schedule staff using regional labor laws to couple maximized productivity and staff efficiency.
• Work in tandem with Management Information (MI), Human Resources (HR), Technical & Operational Training (T&OT), Technology Services (CTS), Value creation (VC) and business line management to ensure all metrics are captured and available for management view.
• Track attrition rates by type and tenure - forced, voluntary, promotion/internal move, new hire.
• Monthly assessment of CCT business unit capacity; Adjust recommended staffing levels for future workload and/or events/projects.
• Capacity forecasting: How many staff are needed each fiscal year, quarter, month, week, day, hour, interval with the understanding that several activity requirements need to be filled during hours of operation.

What will you bring to the role?

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with this is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change we often work at.

key skills required for the role include:

• Bachelor's/master's degree/ and 4+ years of experience in one or a combination of the following: Workforce planning, project management or implementation.
• Knowledge of fundamental theories, principles, and practices in own area of expertise.
• Ability to interact with all levels of the organization.
• Strong analytical skills with high attention to detail and accuracy.
• Fluency in spoken and written English is required.
• Past working experience in a Workforce planning role on a Captive / GIC / GCC.

Rewards designed for you.

Health and wellbeing. Our health and wellbeing rewards are designed to support you and your family.

Paid time away from work. Our employees enjoy a competitive paid time off package.

Save for your future. We will support you along your retirement savings journey.

Income protection. To ease concerns when the unexpected occurs, our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.

Parental leave. We offer paid parental leave, flexible working, and a caring and inclusive culture.

#LIHybrid

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

We provide corporate trust and claims administration services to major corporations in both the private and public markets as well as governments and institutions. Our portfolio includes innovative offerings in corporate trust and escrow (managing assets and debt), class actions and mass tort (facilitating the administration of large legal cases) and bankruptcy administration (assisting with the wind up or restructure of businesses experiencing difficulties).

We are looking for talented people to help us deliver these professional services and use our leading technology platforms to facilitate transactions.