JOB DESCRIPTION
Location: Abbotsford Office
In this position, you'll be based in the Yarra Falls, Abbotsford office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
We have an excellent opportunity for a Team Leader to join our team based in our Abbotsford, Melbourne office. If you're looking for a job that challenges you and gives you opportunities to grow, you've found the right role.
A role you will love
Reporting to the Head of Purchases and Processing, the Team Leader - Processing is responsible for the delivery of a high-quality service to clients in order to achieve/exceed business objectives and client/plan holder satisfaction. This role sits within Computershare Plan Managers (CPM) which is a division within Computershare responsible for providing administrative services, project management and plan design to Plan Manager clients and their individual employee share plan holders.
Want more jobs like this?
Get jobs in Melbourne, Australia delivered to your inbox every week.
You will work closely with the Client Event Specialists, Account Managers, the broader CPM teams and external stakeholders to ensure all business as usual and key service events are anticipated, planned for and delivered in a consistent, professional and effective manner to the required standards.
Some of the other key accountabilities:
- Lead team with integrity, providing clear direction, motivating and supporting staff
- Identify and support training and on the job coaching requirements for team members
- Coordinate and self-manage client/stakeholder enquiries, ensuring that quality standards and time constraints are continuously delivered to a high standard
- Maintain and optimising the use of appropriate resources whilst ensuring full compliance with all regulations, policies and procedures
What will you bring to the role?
- Knowledge of Employee Share Plan industry
- Previous experience with training or experience with leadership/people management (desired)
- Strong written communication skills
- The ability to work well under pressure whilst maintaining professionalism and focusing on quality
- Demonstrate experience in coordination/assignment of work
If this sounds like a role and organisation, you'd love to be part of, apply today!
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
ABOUT THE TEAM
We're a leading provider of employee share plans. We partner with many of the world's biggest brands to offer their employees the chance to invest in the future of their company and help them to manage these investments day to day. With over 35 years of experience and expertise, we're an industry leader. Every member of our team plays an important role in bringing to life employee share plans, providing innovative solutions and assisting our clients with their complex regulatory requirements.