JOB DESCRIPTION
Johannesburg - Hybrid
In this position, you'll be based in the Johannesburg office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Settlements is a department within the CSDP that provide effective custody and settlement services to clients by means of managing and monitoring daily functions performed by Strate Equity Settlement Officers
A role you will love
The Senior Settlements & Dealing Officer is responsible for the day-to-day delivery of high-quality customer service and timely settlement and processing of transactions and payments for CSDP clients, ensuring that the day-to-day resolution of queries are responded to accurately and within agreed timeframes. The Senior Settlements & Dealing Officer will work closely with relevant internal and external stakeholders to ensure all client activities are actioned in order to meet strict deadlines and service delivery levels.
Want more jobs like this?
Get jobs in Johannesburg, South Africa delivered to your inbox every week.
The Senior Settlements & Dealing Officer needs to ensure adherence to Regulatory requirements as well as Service level agreements with clients.
Major responsibilities
- Ensure timeous settlement of transactions in accordance with set procedures
- Ensure timeous settlement of client requests, settlements and queries
- Identifying improved ways to work to minimize risk
- Implementing controls and procedures
- Manage and support employees
- Identifying employee training needs
- Management of filing on a daily basis
Qualifications:
- Matric or equivalent
- Diploma / Degree in Finance and Investment or equivalent / Currently studying towards the qualification (Would be an advantage)
- Strate exams (If not, should be willing to obtain this qualification)
- Experience in Settlements (+-5 years' experience)
- Team Leader experience (Advantages)
- Knowledge of Strate
- Corporate Action knowledge (Advantageous)
- Financial Market knowledge (Advantageous)
- Knowledge and understanding of the CSDP Department environment
- Knowledge and understanding of Employment Equity guidelines
- Must be able to work under pressure and meet tight deadlines
- Must be able to adhere to strict documented controls and procedures
- Ability to liaise with clients/brokers
- Must be able to communicate with all staff in all business areas and at all levels
Technical Skills
- Computer literacy
- Competencies
- Problem solving ability
- Good communication skills
- Proven to be pro-active
- Positive attitude, willingness to learn and enthusiasm
- Proven innovation, creativity and independence
- Accuracy and efficiency (essential)
- Must be a team player
- Proven leadership skills
- Excellent time management skills are essential
- Must be able to balance work priorities
- Must be honest, reliable and self-motivated
Rewards designed for you
• Flexible work to help you find the best balance between work and lifestyle.
• Health and wellbeing rewards that can be tailored to support you and your family.
• Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
• Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
• And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, computershare.com/careers-handbook.
To apply, click on the 'apply' button and follow the application process.
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.