JOB DESCRIPTION
Location: Columbia MD (Hybrid)
This is a hybrid position primarily based in Columbia MD. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.
We give you a world of potential
We are an industry leader in corporate trust solutions providing innovative products and market expertise to our diverse client base, which includes major corporations in the private and public sectors as well as governments and institutions. With a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.
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If you have a passion for customer service, and a desire to be part of a globally-diverse organization, then you need look no further for your next opportunity!
A role you will love
As our Security Administration Services Analyst IV, in our Mortgage Asset Services division, you will process and transmit the most complex money movements associated with Asset Backed Lending products. You will provide technical expertise related to monthly account processing and reconcilement issues, and act as the primary contact for critical Asset Backed Lending account production and escalation.
Some of your key responsibilities will include:
- Document Review/New deal setup
- Calculation tool development
- Processing money movements
- New deal QC setup review
- Training of staff
- Research/resolution for more complex Client/Investor inquiries
- Partner with external and internal parties to troubleshoot and improve production processes
What will you bring to the role?
We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with this is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change we often work at.
As a process-driven individual, you will be the guiding hand as we deliver accurate and timely transactions to Corporate Trust accounts.
Other key responsibilities may include:
- Minimum of 4 years of experience in one or a combination of the following areas: trust, financial services, or account management or combination of education and experience.
- Bachelor's degree in Mathematics, Accounting, Finance, Economics or equivalent is strongly preferred
- Possess the ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Strong analytical, problem solving and resolution skills with high attention to detail in a fast-paced environment with the ability to multi-task and maintain accuracy
- Relationship management and customer service experience
- Ability to interact with all levels of an organization
- Problem solving and resolution skills
- Ability to mentor and train peers and junior team members
- Excellent verbal, written, and interpersonal communication skills
- Effective organizational, multi-tasking, and prioritizing skills
- Ability to work independently, make decisions, and instruct others
- Experience reading and interpreting legal documents
- Ability to manage multiple priorities, demonstrate flexibility and implement change
- Advanced knowledge of Excel strongly preferred
Rewards designed for you
Parental leave. We offer paid parental leave, flexible working and a caring and inclusive culture.
Employee Share Plan. Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.
Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.
Save for Your Future. We will support you along your retirement savings journey.
Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
Employee Discounts. We've partnered with other organizations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.
Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Rewards designed for you
Compensation. The base pay range for this role is $61,841 - $92,762. This base pay range is specific to Columbia, MD and may not be applicable to other locations.
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ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
ABOUT THE TEAM
We're a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, and governments and institutions. Our organisation offers a broad range of services with a best-in-class reputation built on our high-touch approach to client service. We're looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.