Reward Process Improvement Manager

You will be required to work across multiple disciplines within the Reward Team and broader People team, building knowledge and capability to drive process improvements which are aligned to the team objectives.

A role you will love
The Process Improvement Manager will be responsible for specific deliverables that will improve our current systems and processes to make them more efficient and effective. Your role is to drive the enhancement of our current technology so we can standardise ways of working across the globe and leverage efficiencies. This individual will also be responsible for creating additional knowledge articles/documents that can be used by different audiences to support our self-service agenda.

You will be a highly organised Rewards Operations Specialist who is passionate about creating efficiencies, a background of project management and driving process improvement. If this sounds like you and you are looking for the opportunity to work for a global market leading organisation, then apply now!

Key Responsibilities

• Drive the execution of system change requests by collaborating with stakeholders and ensuring new ways of working are adopted.
• Provide knowledge management support to address gaps in team knowledge, process adherence, and guidance
• Create and maintain documentation, training materials, and best practices.
• Engage with various departments and teams to ensure alignment and effective communication regarding process improvements and system changes.
• Establish a process of continuous improvement within the team, driving a culture of continuous improvement by promoting best practices.

What will you bring to the role?

• Proven experience in process improvement and operational management, preferably within a reward function.
• Strong analytical skills with the ability to assess complex processes and identify areas for improvement.
• Knowledge of system change management and prioritisation techniques.
• Experience of knowledge management and documentation.
• Understanding of business operations and the ability to align process improvements with organisational goals.
• Experience in collaborating with various departments and teams to ensure alignment and effective communication.
• Ability to perform cost assessments and measure company waste.
• Excellent communication and stakeholder management skills.
• Ability to motivate a team, without direct management accountability, to achieve process improvement goals.
• Strong organisational skills to manage multiple projects and deadlines.
• Capability to foster a culture of continuous improvement within the team.
• Strong problem-solving skills to identify inefficiencies and develop strategies to address them.
• Ability to analyse manual workarounds and develop strategies to automate or streamline these processes.
• Experience driving tangible performance improvements through process and system changes.
• Capability to support the prioritisation of system change requests and assess their impact on the organisation.
• Excellent interpersonal skills to engage with various departments and teams.
• Oracle Fusion knowledge would be highly advantageous.

Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

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ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.