This position will give you ample opportunity to interact with clients and build relationships externally and internally. You will be learning about ASX listed companies and build a skill set strong in customer service and managing stakeholders.

A role you will love

Working with a supportive manager and an experienced team, your role is pivotal to our ability to retain our clients and ensure they are satisfied with Computershare. You will be expected to use clear and succinct communication and maintain general meetings specific knowledge and expertise to ensure exemplary customer service when coordinating internal logistics and the successful execution of six-to-eight-week corporate projects. This involves liaising with client contacts, who range from investor relations staff and company secretaries to directors, and internal departments to prepare and manage the dispatch of printed and digital shareholder documentation, proxy voting, client reporting, and responsibilities on the day of the meeting.

Shareholder meetings are major events on the corporate calendar which are usually held in hotels, conference centres and boardrooms across the city. You will be provided with regular opportunities to attend various venues outside of the office, which may also involve regional and interstate travel. This is an evolving and exciting industry with new systems and technology in development to cater for the growing virtual meeting market which provides new possibilities for your personal development.

Some of your key responsibilities will include:

• Liaising and collaborating with internal and external stakeholders
• Compliance with internal procedures and policies as well as corporate legislation
• Using internal project management systems to track key milestones and update stakeholders
• Effectively deliver and manage the expectations of both internal and external stakeholders with a high degree of customer service and quality
• Ensuring quality assurance of shareholder communications
• Pro-actively learn new skills and assist others within the team when required

What will you bring to the role?

As you've probably gathered by now, we are looking for somebody with a real passion for customer service that would enjoy building relationships with the client as well as the team.

Other key skills required for the role include:

• Excellent written and verbal communication skills
• A high level of attention to detail
• Ability to manage changing priorities and strong time management skills
• Ability to work both independently and within a team
• High level of initiative, flexibility and has problem solving skills
• Strong PC skills with a high level of familiarity with MS Office products
• Possess and display a positive, enthusiastic attitude & strong work ethic
• Ability to work well under pressure, maintaining professionalism and focus on quality
• Willingness and ability to learn quickly
• Knowledge of shareholder meetings, proxy voting and the financial services will be highly regarded

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.