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Process Analyst

AT Computershare
Computershare

Process Analyst

Toronto, Canada

JOB DESCRIPTION

Location: Toronto, Canada (Hybrid)

This is a hybrid position primarily based in one of our Toronto offices. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.

We give you a world of potential

The Procurement function is responsible for providing purchasing support, negotiating with third-party suppliers for good and services to all business units and functions throughout Computershare, globally.

The Process Analyst role operates within this function at a global level and must deliver within strict internal, legal, regulatory and customer requirements. The guidelines include successful delivery within agreed timeframes and quality standards.

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The role must also work collaboratively across other global teams, supporting continuous improvement and project related activity

A role you will love

We are looking to hire an experienced process analyst to support our Global Procurement Processes.

You will collect data and analyse current processes across multiple processes within Procurement, collating the process from EPICOR, SharePoint and other systems used to the Oracle platform through the writing of procedures and process flows. You will maintain process procedures and process flows to support global standardization, analyse processes for delays, obstructions, and weaknesses, working with Process Manager to improve production flow and troubleshoot processing issues.

Lastly you will create production process reports and provide reports that support regulatory and client guidelines, working directly with Clients and/or Regulators.

Some of your key responsibilities will include:

• Gathering and processing data to identify process performance areas.

• Standardizing reporting and KPI

• Creating and presenting reports both internally and externally.

• Overseeing the implementation of revised processes and workflows.

• Monitoring the efficiency of updated workflows.

• Process compliance and metrics reporting

• Maintain documentation between multiple platforms (e.g. Oracle, SharePoint, GEMs, etc.)

• Regulatory, compliance and client reporting highlighting non-compliance

• No-Po No-Pay policy compliance and reporting

• Procurement team (personnel) process compliance reporting into Management

• Coordinating training documentation to support user interface with Procurement

What will you bring to the role?

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with this is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change we often work at.

Other key skills required for the role:

Required:

• Minimum 5 years in Procurement function

• Process and/or project management qualification - or significant experience in this field

• Experience with financial systems such as (EPICOR, Oracle)

• Experience with contract management systems

Preferred:

• Bachelor's Degree in Mathematics or Business Administration

• Industry certification in Procurement, Process Analytics and/or Process Improvements

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.

#LI-KT1 #LI-Hybrid

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.

Client-provided location(s): Toronto, ON, Canada
Job ID: Computershare-5317
Employment Type: Full Time