JOB DESCRIPTION
Location: Bristol (Hybrid)
In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
The Operational Governance Analyst will report to the Operational Governance Manager. They will be responsible for supporting the Operational Governance function within CIS, to ensure that CIS events and processes are designed and conducted in a CASS and Consumer Duty compliant manner and employees have received the appropriate level of training.
A role you will love
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The role involves advising CIS business units on CASS and Conduct Risk/Consumer Duty related matters, and if appropriate, help implement improvements. Tasks that will be undertaken by the Operational Governance Officer; product MI relating to Conduct Risk, Consumer Duty and CASS, review and maintain CASS and Conduct Risk policies, provide business advice on CASS and Conduct Risk matters, maintain the firms CASS RP, work with central training team on relevant training content.
What key accountabilities you will have in the role?
- Write and maintain CIS CASS and Conduct Risk Policies to ensure they remain up to date and fit for purpose.
- Assist in providing CIS with advice and guidance on procedural and regulatory requirements.
- Work with central training team and provide content for relevant e-learning and classroom-based learning.
- Assist with the co-ordination for any external audits, including the Annual CASS Assurance Audit.
- Update the CASS Assurance Mapping and ensure it aligns with the firm's operational controls.
- Produce MI for all relevant committees and forums, including Audit Committee, Risk Committee, CASS Forum and the Conduct Risk & Consumer Duty Forum.
- Maintain the firms CASS RP via a monthly review.
- Ensure de-migrations are conducted in a compliant manner, involving the review of notifications and conducting of desktop Due Diligence.
What skills and experience will you bring to the role?
- Relevant professional qualification (IOC)
- Have a strong understanding of the FCA rules
- Experience of CASS and Conduct Compliance
- Sound knowledge of operational processes within financial services
- Sound understanding of UK Regulations
- Ability to prioritise and work well under deadline pressure
- Excellent written and interpersonal skills
- Analytical ability and aptitude for problem solving
- Good working knowledge of Microsoft Excel, Outlook and Word
- Proven ability to work in a team environment
Rewards designed for you
- Flexible work to help you find the best balance between work and lifestyle.
- Health and wellbeing rewards that can be tailored to support you and your family.
- Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
- Extra rewards ranging from an incentive plan, recognition awards and team get togethers to helping you invest in your future.
- And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, computershare.com/careers-handbook.
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ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.