JOB DESCRIPTION

Location: Edinburgh

In this position, you'll be based in the Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. If you have a remote location recorded in Fusion this arrangement will continue to be honoured if you are successful in your application, provided that:

• You have a formal accommodation due to a disability, medical or legal reason that enables you to work remotely.
• You're a redeployment candidate who is under notice of redundancy.
• You were moved to a remote contract as your office was closed.

We give you a world of potential

Computershare have an exciting opportunity for an IT Business Analyst to join our Technology Services team.

Computershare Technology Services (CTS) partner with our global businesses, providing technology services and IT support. Designing and developing new products to support our clients, customers and employees. Technology underpins everything we do as an organisation and is the engine driving our business forward.

Why would you choose this role when there are other Business Analyst roles in the market? Well, there are a few things that make this role stand out:

• Innovation as you will have the chance to work with new technologies such as CI/CD.
• Working within a truly motivating position that gives you the scope to get stuck into differing tasks from one day to another.
• Career progression with endless opportunity to develop into roles within the organisation.

A role you will love

This position sits within a cross-functional Agile delivery team, where you will be building open and trusted relationships with your team and stakeholders, supporting our Middleware products as well as our digital transformation.

As the IT Business Analyst, you will facilitate structured workshops with stakeholders and end users to identify and prioritise requirements. Using a variety of analysis and modelling techniques to elaborate requirements, you will play an important role in producing and presenting high quality communications, presentations and visualisations. The IT Business Analyst will contribute to the analyst community, embrace change and share knowledge with a network of stakeholders.

Communicating effectively with both technical and non-technical audiences to share knowledge, convey complex ideas, provide updates, influence, challenge, and incorporate feedback.

Some key responsibilities:

• Collaborating with third-party products to understand their capabilities and optimise their use, to meet business needs.
• Utilising agile practices to stay responsive and delivering value incrementally, finding innovative solutions and shaping delivery.
• Crafting high-quality, clear requirements to enable the development team to estimate, plan, and implement changes.
• Developing expertise in your business line, domain and associated applications.

What will you bring to the role?

We are a busy team and operate in a fast-paced and ever-changing environment, so you will be readily adaptable and prioritise self-learning and development. You will be able to demonstrate previous experience as an IT Business Analyst, be naturally inquisitive and show a strong passion for what you do!

We're looking for someone who thrives in a team-oriented and collaborative environment, and enjoys promoting the continuous improvement of practices. You will enjoy detail-orientation, skilled in identifying root causes, and take a rigorous approach to problem-solving.

It would also be advantageous to have a background/experience in reviewing programming languages and technologies, including SQL, NoSQL, and RESTful APIs, as well as specific tooling, including Azure Boards and Backlogs, Miro, M365, WinForms, and Visual Studio.

Other key skills required for the role include:

• Demonstrated ability to conduct requirement engineering and achieve results through training and guidance.
• Skilled in liaising with stakeholders to gather requirements, apply system design concepts, propose solutions, and translate these for the development team.
• Skilled in negotiating and constructively challenging ideas.
• Experienced in working with third-party vendors, and implementation partners.
• Strong work ethic with the ability to manage conflicting priorities.
• Curious and committed to continuous learning, adept at investigating, interpreting, and grasping new concepts.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.