JOB DESCRIPTION
Global Intelligence Manager
Bristol - Hybrid
In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We offer you a world of potential
The (Global) Intelligence Manager is a global role that supports businesses by providing market, customer and competitive intelligence that offers actionable insights, data analysis and valued 'voice of the customer' awareness to facilitate and drive effective outcomes for the business. This role works collaboratively with business stakeholders, marketing and sales teams to inform strategic decision-making-including insights into the market, customers, competitors and marketing effectiveness.
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A role you will love
As our Global Intelligence Manager, you will be at the forefront of driving data-driven decision-making. You'll delve deep into customer and market data, uncovering valuable insights that will shape our future. Your responsibilities will include:
- Understanding Our Customers: Conducting in-depth market research, primarily surveys and potentially interviews, to gain a deep understanding of our customers, end users and staff experiences, needs and preferences.
- Unravelling Market Trends: Undertaking desk research to evaluate our competitors, identify emerging trends, opportunities, and potential risks as well as producing a weekly market news newsletter for internal staff
- Building a Data-Driven Culture: Developing and implementing robust data collection and analysis processes to ensure data accuracy and reliability.
- Communicating Insights: Translating complex data into clear, concise reports and presentations, empowering key stakeholders to make informed decisions.
- Driving Strategic Growth: Collaborating with cross-functional teams to align market insights with business objectives and inform strategic initiatives like product development and marketing campaigns.
- Optimizing Processes: Continuously refining our market research methodologies to improve efficiency and effectiveness.
- Managing Projects: Overseeing market research projects, from vendor selection to data analysis, ensuring timely delivery and high-quality results.
What will you bring to the role?
To succeed in this role, you'll need a blend of technical expertise and strategic thinking. We're looking for someone with:
- A Strong Academic Foundation: A relevant degree in marketing, business, statistics, or a related field.
- Proven Experience: At least 3-5 years of experience in consumer/market research or data management.
- A Keen Eye for Data: Proficiency in data analysis tools - Excel is essential and other tools such as SQL and statistical software would be beneficial.
- A Strategic Mindset: The ability to translate complex data into actionable insights that drive business growth.
- Project Management Prowess: Strong project management skills to oversee multiple initiatives simultaneously.
- Effective Communication: Excellent communication and presentation skills to convey complex ideas to diverse audiences.
- A Collaborative Spirit: The ability to work effectively across time zones with global cross-functional teams to achieve shared goals.
- A Passion for Detail: A keen eye for detail and a commitment to data accuracy.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.
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ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
ABOUT THE TEAM
Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.