A role you will love

As our Global Intelligence Manager, you'll work alongside a Global team and will play a pivotal role in driving our business forward by turning data into actionable insights. You'll be at the heart of understanding our customers, markets, and competitors, ensuring our strategies are aligned with their evolving needs.

Your responsibilities will include:

• Work as part of a global team managing projects across different time-zones but with a focus on projects in North America.

• Designing and implementing robust processes for collecting and analyzing customer and market data.

• Providing insightful, fact-based intelligence and business reporting that informs strategic decision-making.

• Collaborating with cross-functional teams to develop, manage and distribute client and end-user surveys that capture valuable customer feedback.

• Managing external research projects to uncover new market opportunities.

• Developing standardized processes and metrics to ensure data quality and consistency.

• Analyzing quantitative and qualitative data to identify trends and opportunities.

• Communicating insights effectively to key stakeholders, including executives.

• Developing and maintaining dashboards and reports to track performance.

By joining our team, you'll have the opportunity to make a significant impact on our business and shape its future. If you're passionate about data, strategic thinking, and driving results, this is the role for you.

What will you bring to the role?

As our Global Intelligence Manager, you'll need a strong foundation of experience and skills to succeed. We're looking for someone who can:

• Leverage their educational background and 3+ years of experience in primary research and/or data analysis to uncover valuable insights.
• Demonstrate an understanding of online research methodologies and their application.
• Utilize their 3+ years of expertise in data analytics and reporting to turn raw data into actionable intelligence.
• Apply knowledge management to effectively organize and disseminate information.
• Think critically and analyse complex data in Excel to identify trends and opportunities.
• Communicate effectively with stakeholders at all levels, both verbally and in writing.
• Translate research findings into tangible business outcomes and recommendations, such as sales strategies, marketing campaigns, and product development plans.
• Manage projects efficiently and effectively, ensuring deadlines are met and deliverables are of high quality.
• Collaborate with third-party research vendors to source the best data and insights.
• Navigate technical environments and manage data in CRM systems.

Rewards designed for you

Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. At Computershare, you'll find new friendships, a strong sense of belonging and an inclusive culture that appreciates and recognises individual contributions.

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. Visit computershare.com/CanadaBenefits for details.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about life at Computershare, visit computershare.com/careers-handbook.

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ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.