JOB DESCRIPTION
This is a hybrid position primarily based in Hong Kong. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.
We give you a world of potential
A new opportunity for a Client Onboarding Specialist to join our Plans team has risen. Computershare Plan Managers is the largest global provider of employee equity administration solutions with over 35 years of experience in 170 countries. Computershare Plan Managers Asia is the largest provider of Employee Share Plan management services in Hong Kong and China and currently counts amongst 250+ of the most influential publicly listed Clients companies as clients where we manage all aspects of their Employee Share Plan.
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A role you will love
With the successful establishment of our business in HK/China, we are looking for an enthusiastic and dedicated person to join our client implementation team as a Client Onboarding Specialist and mainly support client due diligence related tasks.
The client onboarding and implementation team mainly oversees client due diligence, the implementation of employee share plans for HK, US, SGP-listed, A-share and pre-IPO companies. In addition, they will be responsible to implement new processes and tools whilst providing ongoing support to internal client service, operation teams and external clients.
Some of your key responsibilities will include:
- Facilitate the client due diligence processes, including new client onboarding, triggering events and periodic reviews
- Respond to written emails and telephone enquiries from clients and internal teams
- Participate in effective communications with client
- Co-operate with colleagues (compliance/risk/audit) around the globe in addressing relevant client needs
What will you bring to the role?
You will have 1-2 years of experience in client due diligence and have client facing exposure preferably in a professional services field or within the financial services sector. You will be attentive to detail with strong analytical and problem-solving capabilities.
Other key skills required for the role include:
- Attention to details, analytical and problem-solving capabilities
- Good team player
- Strong client orientation and work ethic
- Strong influencing and negotiation skills
- Time management skills and the ability to prioritize workloads
- Excellent communication skills with a good command of English, Cantonese and Mandarin
If this sounds like a role and team you'd love to be a part of, apply today!
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.
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ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.
We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
ABOUT THE TEAM
We're a leading provider of employee share plans. We partner with many of the world's biggest brands to offer their employees the chance to invest in the future of their company and help them to manage these investments day to day. With over 35 years of experience and expertise, we're an industry leader. Every member of our team plays an important role in bringing to life employee share plans, providing innovative solutions and assisting our clients with their complex regulatory requirements.