JOB DESCRIPTION
Business Consultant
Location: Bristol / Croydon / London
12-Month Contract (Secondment)
In this position, you'll be based in the Johannesburg office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you potential
In this role, you will be at the forefront of client engagement, process, and solution design/implementation. Your responsibilities will include gathering information, detailing client requirements, and leading clients through their migration journey to delivery and operational deployment.
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As a key player in Project Kessel, you will support clients in their transition to EquatePlus and the Computershare Plan Managers (CPM) operating model. We believe in your potential to drive success and innovation. Join us and be part of a team that values your growth and contributions.
A role you will love
A fantastic opportunity has arisen to join Project Kessel as a Business Consultant within our Plan Managers business on a 12-month Secondment. This is an ideal opening for an internal candidate who is keen to work on the delivery of Project Kessel our EMEA programme of migrating clients onto the EquatePlus (EQ+) platform.
This role will focus on client engagement, process and solution design / implementation, this will include, gathering information, detailing client requirements, and understanding these requirements allowing you to lead the client, through the migration journey through to delivery and operational deployment.
This is a key role within Project Kessel to support the clients move to EquatePlus and to the Computershare Plan Managers (CPM) operating model.
What key responsibilities you will have in the role?
- Review, input and provide expert knowledge into business process before delivering to clients or internal stakeholders
- Translate discovery into process and configuration requirements
- Validate configuration against discovery and business processes to ensure they meet the business requirement
- Design, develop and deliver professional presentations both internally and externally
- Deliver plan lifecycle process walkthroughs including any client specific requirements
- Solve a wide variety of complex customer requirements providing exceptional levels of customer service
- Provide expert advice in field(s) of specialism to internal and external stakeholders on a range of topics, for example, SSO, API, Inbound Data (CDI), Taxation solutions, etc
- Influence and collaborate with internal and external senior stakeholders to deliver on programme objectives
- Escalate risks and decisions to internal senior stakeholders as required
- Compile and deliver business proposals for non-standard solutions
- Support the business in delivering scalable and sustainable solutions, products, and initiatives
- Implement new products and services including regulatory changes in line with the project objectives
- Align development deployment with client migration and implementation timelines
- Identify opportunities for continuous improvement to drive efficiencies, ensuring standard solutions and EQ+ optimisation is followed
- Anticipate risk and make proposals to mitigate
- Where non-standard solutions are deployed ensure all business stakeholders are aware and aligned
- Works with client to understand best practices and ensures client adopts EQ+ and CPM operating model standards
- Drives and delivers client requirements to client solutions, without compromising programme and business objectives
Rewards designed for you
- Flexible work to help you find the best balance between work and lifestyle.
- Health and wellbeing rewards that can be tailored to support you and your family.
- Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
- Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
- And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
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ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.