A role you will love

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change at which we often work.

As an expert in customer service with a focus on attention to detail and time management, this role holder will be the guiding hand as we deliver billing on behalf of our clients.

Some of your key responsibilities will include:

• Ensure company accounts receivable balances are accurate and current at all times.
• Assist callers with payments.
• Educate callers on all billing and payment tools available to them.
• Keep apprised of any updates related to payment options.
• Become familiar with all aspects of our services to be able to answer questions.
• Assist clients with account updates and preferences.
• Process incoming payments.
• Create and maintain various billing reports and update database as required.
• Process returned mail.
• Perform administrative functions as assigned.
• Perform other duties and special projects as assigned.
• Hours:
  • 9am - 5:30pm Florida M - F

What will you bring to the role?

As you've probably gathered by now, we are looking for somebody with a real passion for customer success and will have the ability to work collaboratively and achieve objectives to get the best outcome.

Other key skills required for the role include:

• High School Diploma.
• 1 year experience in billing, accounts receivable, accounts payable, banking, or a similar field-specifically with basic account reconciliation and customer service.
• Intermediate computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.

Compensation. The base pay range for this role is $23 - $25/hour. This base pay range is specific to California and may not be applicable to other locations.

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ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.