Some of your key responsibilities will include:

• Assist the Director and RMs to maintain relationships with key personnel of clients ensuring retention, satisfaction and profitability of existing clients.
• Work closely with clients on intervention and escalated items to ensure prompt resolution.
• Help resolve client issues by working with other units within Corporate Trust or other departments within the company.
• Works either independently or with RMs to ensure proper follow-through of client requests.
• Assists with overdue receivables collection.
• Assists with creating internal and external documentation such as operating procedures, client notices, fee proposals and other types of documents.
• Drafts professional correspondence to clients and industry partners.
• Communicates professionally verbally and in writing.

What will you bring to the role?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree (B. A.) from college or university; or three to seven years related experience and/or training; or equivalent combination of education and experience
• Familiar with securities legislation
• An expert level competence in Microsoft Word, and Excel
• A strong understanding of registered plans;
• Bilingual (English/French) would be an asset
• 3-5 years in an office setting, legal or financial experience preferred

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. Visit computershare.com/CanadaBenefits for details.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about life at Computershare, visit computershare.com/careers-handbook.

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ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

We're a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, and governments and institutions. Our organisation offers a broad range of services with a best-in-class reputation built on our high-touch approach to client service. We're looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.