A role you will love

You are responsible to process day-to-day certificate replacement cases including, issue letters to shareholders with required replacement documentation; and issue letters to HKEX for the stop certificate notification; and other administrative tasks. Additionally, you will need to process day-to-day dividend warrant replacements and revalidation cases; FPS or autopay rejections and related replacement cheque handling; issue letters to bank or issuer for stop payment or re-issue replacement cheque.

Some of your key responsibilities will include:

• Co-ordinate tasks with different teams (Operations, Investor Services, Client Facing, Legal and Compliance, etc)

• Ensure all shareholders' instructions can be delivered up to standard and within agreed timeframes

• Ensure all shareholder replacement requests are handled accurately in the system under standard internal audit process

• Communicate and work closely with offshore teams

• Comply with all applicable operation procedures and report any potential risk and suspicious transactions to line manager immediately

• Adapt to changing internal business requirements and expectations

• Highly adaptable to market changes

• Provide timely support for any ad-hoc and special requirements e.g. Attending AGMs

What will you bring to the role?

You have a passion for working with people and building strong relationships. You have a Degree in any field and some relevant working experience, preferably in operations. You are a proactive and reliable person who can handle multiple tasks efficiently. You are skilled in MS Office applications and Chinese word processing. You can deliver high-quality work under tight deadlines.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub. #LI-KT1

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.