Administrator - Dividend Reinvestment Plan

A role you will love

As a Dividend Reinvestment Administrator, you will be responsible for excellent service relating to the reporting of the Client Company's dividend funding obligations and accurate allocation of shares to be issued as a result of dividends reinvested on behalf of the client's shareholders participating in a Dividend Reinvestment Plan is managed appropriately.

Superior customer service must be provided in the processing of all transaction requests received from individual shareholders, brokers, and depositaries. Ensure accuracy and timeliness of transaction requests while verifying compliance with the unique terms and conditions governing each Plan and Client service agreement and internal service standards is always maintained. Furthermore, it is imperative that each Administrator ensures that appropriate fees are charged to our clients or collected from Plan Participants at the time of transaction in accordance with the unique terms and conditions governing each Plan and Client service agreement.

Some of the other key accountabilities:

• Read, understand and interpret often complex legal documentations such as Plan Texts and Plan Service Agreements, procedural manuals, as well additional instructions, or requests received from clients, in order to recognize and correctly apply the unique Plan requirements during the daily administration of each Plan.
• Ensure that all processing is completed accurately and in the time standards required based on client requirements and/or internal standards.
• Ensure compliance with the unique terms and conditions as well as internal service standards governing each Disbursement, Plan and/or Client service agreement.
• Validate critical incoming disbursement/dividend reinvestment criteria to ensure appropriate logic is being applied throughout entire process.
• Ensure that all applicable fees are charged and processed accordingly.
• Provide accurate and timely service and advice based on a full understanding of the client's requests and our internal standards/procedures.
• Cross-train between various units under the Disbursement umbrella and apply such knowledge on a regular basis.
• Read material requiring understanding of content in items such as instructions, procedure manuals, resolutions and correspondence.
• Write or modify text to accurately communicate to others using precise language to avoid misunderstanding of sometimes complex information.
• Use basic arithmetic, established arithmetic formulas or procedures to calculate or prepare information.
• Plan most aspects of their own work within specified deadlines with occasional need to change the priorities of the job.
• Perform routine, specialized or technical tasks, or procedures requiring specialized knowledge of the requirements to pay dividends or interest and/or administer reinvestment plans.
• Must be able to cross-train between various units under the Disbursement umbrella and apply such knowledge on a regular basis.

What will you bring to the role?

Some other key skills that you'll have:

• Canadian Securities Course recommended, but not a requirement for the position.
• Bilingual French, both written and spoken, preferred but not required.
• Must have excellent Microsoft application skills.
• Must be well versed in Excel
• Must have excellent verbal & written communication skills.
• Post Secondary Education in the Business/Financial services or Accounting fields (Preferred)

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.