As a Sales Manager you will best coach, support, attract, and retain Compass agents while fostering an exceptional company culture. The Sales Manager will act as a conduit between the regional leadership team and our agents and will be focused on implementing various rental and platform-related initiatives and policies, in alignment with the company’s vision and annual goals. The Sales Manager will be responsible for the growth and increased profitability of the Short Term Rental business as well as providing strategic and operational guidance to the Company’s executive Team.

At Compass You Will:

Growth planning & professional development

• Lead the short term rental agent portfolio by motivating, coaching and mentoring them, as well as providing strategic and operational guidance to the local Sales Management team.
• Lead regular regional Short Term Rental agent meetings (for the purposes of growth planning, broader performance reviews, company policy updates and any other company or market-updates)
• Recruit, Train, and Develop a high performing team of Short Term Rental agents committed to delivering an experience for owners and tenants that generates year over year business growth.
• Be the brand quality control leader for the short term rentals agents in every respect of the business, including but not limited to marketing, lead, owner and tenant communications and experience, and sales agent experience.
• Relay market intelligence from Research team and Business Development targets to agents
• Provide agents with Business Planning, feedback and professional development guidance
• Become an expert in Compass’ tech platform, including the respective Short term rental software in order to show Agents how to grow their business through Compass’ tools and programs
• Help with initiatives to boost agent productivity and reinforce these practices through coaching
• Regular tracking/monitoring of key metrics that drive revenue and increase efficiency and business growth

Culture-building

• Ensure Compass is creating a positive work environment to ensure agent satisfaction and overall retention
• Promote positive behavioral attributes & attitudes amongst agents
• Resolve agent and brokerage issues on an as-needed basis
• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

Company strategy

• Relay on-the-ground market trends from agents to Business Development and Executive team.
• Develop and share perspective on future agent management
• Help drive the strategies implemented by regional & national operations to grow the adoption of Compass tech, programs, and ancillary services within your agent population

Agent growth & pitching new business

• Partner with Business Development to collaborate on potential agent candidates
• Lead and provide support to agents in pitching new business opportunities
• Collaboratively working with agent teams on proper market pricing with owners
• Complete Agent Contract renewals (as applicable) for your agent roster annually

Who you are:

• An experienced, and licensed rental agent with a proven track record in the short term rental leadership areas listed above.
• An energetic, forward thinking, creative individual with high ethical standards and an appropriate professional demeanor
• A strategic planner with analytical ability, good judgment and strong operational focus
• Superior verbal and written communication skills to ensure clear and consistent delivery of the Company’s messaging
• High emotional intelligence; professional and trustworthy with confidential and sensitive information
• Excellent organizational skills and interpersonal skills, including ability to resolve disputes and observe confidentiality
• Technologically forward-thinking
• Hands-on approach with the maturity and experience to navigate all levels of the organization. Capable of engaging a diverse set of stakeholders and gaining their trust
• Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision; a bias towards action and over communication
• A commitment to exceed goals that is internal, constant, and self imposed

What We’re Looking For:

• Bachelor’s degree, preferred
• At least 5 years in successful Short Term Rental Real Estate sales experience
• Prior management experience, preferred
• Valid real estate license in the applicable state at all times of service
• Must obtain the state license requirements for any jurisdiction in which they are operating (e.g., Broker’s level)