Date Posted:
2024-10-08
Country:
Philippines
Location:
Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, Philippines
Position Role Type:
UnspecifiedTo work alongside Global Financial Shared Services team, ensuring that overdue debt is chased on a regular basis by email and telephone and queries are dealt with swiftly, responsibilities include:
- Managing a number of Customer Accounts, working in line with their business hours.
- Communicate positively, professionally, and promptly with Customers.
- Investigating reasons for non-payment of invoices using tools provided to enable Customer payment including but not limited to; sending invoice copies, obtaining proof of delivery, investigating and resolving pricing/quality issues, warranty claims, providing additional paperwork and requesting credit notes.
- Liaising with internal teams across all business units to resolve queries relating to unpaid invoices.
- Reconciling unapplied cash and requesting spreads to clear Customer ledgers.
- Identify problem debts that require escalation and liaise with leader for resolution.
- Keeping accurate and timely records of actions taken to support regular report out of progress.
- Adheres to and participates in all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and wellbeing of self and others.
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- Bachelor's degree and 2 years of relevant experience OR
- In absence of a degree, 6 years of relevant experience is required.
- Should have experience within Customer Service or Accounts Receivable role.
- Proficient in English.
- Strong attention to detail.
- Effective communicator at all levels, both verbally and written.
- Promotes positive relationships, internally and externally.
- The ability to use own initiative.
- Proactive with excellent time management and organizational skills.
- Excellent problem-solving skills.
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Privacy Policy and Terms:
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