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At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
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Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
We are seeking a Product Manager to lead and enhance our HR Technology stack within the People Operations domain. This role requires a keen interest in various technology consulting practices, including user experience design, process modeling, requirements gathering, visual design, systems support, and agile methodology adoption from the outset. Our portfolio includes ambitious projects involving world-class implementations with leading cloud software solutions and custom software builds. The ideal candidate will have extensive experience in Technology Consulting within fast-paced environments, demonstrating a strong history of making strategic buy vs. build decisions.
The Product Manager will report to the Head of HR Technology.
What you’ll be doing (ie. job duties):
- Manage a portfolio of HR technology products, prioritizing the backlog and roadmap to deliver effective and efficient solutions.
- Foster strong relationships and collaborate with key stakeholders to design and implement the technology stack.
- Evaluate new enhancements and technology solutions, driving strategic buy vs. build decisions to optimize technology consulting practices.
- Intake new requests, assess their impact on the organization, and prioritize them accordingly to ensure alignment with business goals.
- Balance the needs for both functional and non-functional requirements in technology solutions.
- Model user experiences, business processes, system interactions, and data architecture to enhance technology effectiveness.
- Automate capabilities and processes, ensuring simplified and intuitive user experiences within Workday and other HR systems.
- Work closely with various HR Centers of Excellence (COEs) and Engineering teams to understand and document requirements for custom software development.
- Manage vendor relationships, including vendor onboarding, privacy reviews, security reviews, and audits.
- Provide system support and configuration updates within leading cloud technologies.
- Monitor system metrics and ensure adherence to system support Service Level Agreements (SLAs).
- Collaborate with the HR Analytics team to deliver actionable metrics and insights.
- Contribute to Quarterly Operational reviews, providing valuable input and insights.
What we look for in you (ie. job requirements):
- 5+ years of experience in HR technology, demonstrating successful influencing skills at the Director level.
- Proven experience with global HR platforms with a focus in Workday
- Excellent communication skills and ability to coordinate technical resources effectively.
- Hands-on experience with Agile methodologies, including breaking down epics into user stories.
- Collaborate with IT teams to drive integration initiatives, ensuring seamless data flow and interoperability between Workday and other HR systems.
- Develop and oversee user acceptance testing (UAT) processes to ensure high-quality implementations and system enhancements.
- Establish and track success metrics to measure the effectiveness and impact of HR technology solutions.
- Recent hands-on experience with administration, configuration, and systems support.
- Proven ability to create order out of chaos with minimal oversight.
- Strong vendor management skills.
- Working knowledge of Jira.
- Expert proficiency in Google Docs, Google Slides, Google Sheets, and Wikis.
- Nice to have: Working knowledge of AWS cloud configuration, MoveWorks, ServiceNow
Position ID: P56893
Commitment to Equal Opportunity
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
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