There are a total of 10 roles available
Job Summary: As a Global Health & Wellbeing ('H&W') Delivery Manager, you will be responsible for developing, implementing, and managing comprehensive health and wellbeing programs across all regions where the company operates. Benefit areas could include Medical, Life Insurance, EAP, Time & Attendance, allowances, etc. The manager will collaborate with various departments, including Operating Units, Total Rewards Center of Excellence, Procurement, HR Tech, Payroll, Employee Relations, HR, etc. Where applicable, manage vendor performance of H&W programs.
Key Responsibilities can include:
- Lead project management of H&W program changes (following standardized project management processes) across the world as assigned ensuring accuracy, timeliness, compliance to defined process, and employee satisfaction. Collaborating with partners (payroll, HR Tech, procurement, Communications, TR leaders, etc) to ensure successful implementations.
- Ensure all legally required documents regarding the services are received, followed-up on and handed over to other functions for archiving in the employees' files on a timely manner and the information is available for company audits and legal suits as needed.
- Ensure existing H&W programs (as assigned) are delivered accurately, customer needs are met, and execution is compliant with regulations and standards.
- Respond to escalated issues pertaining to H&W programs from Vendors, teammates and management.
- Appy your advanced knowledge of H&W disciplines to identify solutions to complex global H&W issues and to collaborate with peers, partners, vendors, and leaders in designing sustainable solutions.
- Ownership and/or participation of vendor relationships, ensuring compliance with contract terms, SLAs and overall delivery provided.
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Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
- Demonstrated commitment to ethical practices and integrity in previous roles.
- Strong analytical skills and attention to detail.
- Minimum of 5 years of experience in H&W Benefit delivery
- Proven problem-solving, time management, teamwork, and communication skills
- Excellent communication and interpersonal skills with an emphasis on honesty and transparency.
- Ability to work in a fast-paced, global environment.
- Knowledge of H&W principles and practices.