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Customer Strategy and Planning Manager

AT Coca-Cola
Coca-Cola

Customer Strategy and Planning Manager

The Bronx, NY

BODYARMOR Sports Nutrition is a fast-paced, dynamic environment where brand builders work together with the goal of becoming innovative game-changers in the world of sports and active hydration. Extreme passion and teamwork are the essentials of being a successful member of the BODYARMOR Sports Nutrition team - which consists of BODYARMOR and POWERADE brands. BODYARMOR Sports Nutrition exudes an entrepreneurial culture backed by the resources and insights of one of the world's most iconic companies, The Coca-Cola Company, which acquired BODYARMOR in 2021. This unique environment gives employees the ability to move quickly, exceed expectations, develop valuable relationships, and have fun while we work to achieve our goal of becoming #1 in Sports Hydration.

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BODYARMOR is looking for a Customer Strategy and Planning Manager to join our team.

The Customer Strategy and Planning Manager will be responsible for leading a team of Analysts and building a 'bottoms-up' customer volume plan for their region and supporting customer strategy analytics by working with the Customer, RGM and Finance teams. This role will work directly with Customer teams to maintain plan accuracy, maintain key trackers for internal visibility, deliver insights, and identify growth opportunities in alignment with organizational objectives.

RESPONSIBILITIES:

  • Collaborative leader responsible for managing the respective customer channels and lead team of Customer Strategy & Planning Analysts
  • Lead the development, modeling, and reporting on performance vs plan results regularly to Sales Sr. Leadership & BASN Executive teams.
  • Present weekly consumption forecasts and trends to Key Account Managers, VPs, and Executive Leaders.
  • Regularly provide guidance to Sales and Analysts in forecast adjustment opportunities and gaps with recommendations to achieve business objectives.
  • Support the development of the annual bottoms up sales forecast and monthly forecast update with RGM and Finance Teams to ensure an accurate volume and net revenue plan by product group and customer for region
  • Aggregate key inputs into the monthly S&OP process with customer insights and category intelligence, sales distribution and promotion plans, sales risks and opportunities.
  • Identify customer planning opportunities with RGM by leveraging volume planner, trade planning system, syndicated data and trade spend targets
  • Partner cross-functionally with Customer teams for post-promotion analysis for future plan optimization and learnings

REQUIREMENTS:

  • Bachelors degree required
  • 5 years experience in Sales, Trade Marketing, Sales Planning or Demand Planning focused on CPG required
  • Strong analysis, creative thinking, planning, organizing and problem-solving skills required
  • Expert in Excel, competent in Powerpoint, strong presentation skills. Additional data platform knowledge preferred (ETL, Tableau, PowerBI, etc) required
  • Passion for understanding consumer behavior.
  • Strong attention to detail. Self-starter. Team player.
  • Ability to adjust on the fly and thrive in an ever-changing environment
  • Ability to travel (~10% of time)

Skills:
Leadership; Business Planning; Sales Process; Account Management; Customer Relationship Management (CRM); Sales Management; Marketing; Pitch Presentations; Consultative Sales Management; Contracts; Sales Forecasting; Forecasting Process (Inactive); Communication; National Account Sales; Decision Making; Business Development; Teamwork; Negotiation

Client-provided location(s): Whitestone, Queens, NY, USA
Job ID: cocacola-147127979
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Life Insurance
    • FSA
    • HSA
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Pension
    • Performance Bonus
    • Financial Counseling
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Mentor Program
    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)