Consultant, Global Contingent Resources

This role supports the company's global Contingent Worker (CW) records and HRIS-Workday processes and assists staffing agency needs in Latin America & Western Europe. About 75% of the work involves CW Records & Tracking support, including handling complex CW inquiries, coordinating with the Workday team on CW projects, and updating intranet guides. The remaining 25% involves supporting staffing agency needs, coordinating CW-Staff Augmentation requisitions, and guiding managers on contracting tasks for resources required in Latin America and/or Western Europe.

What You'll Do For Us:

• Contingent Worker Data Management
• Responding to HR & Manager's CW processing & policy Questions either from direct inquiry or as Tier 2/3 support on manager inquiries
• Performing Workday User Acceptance Testing for Contingent Worker related Workday processes and change requests
• Supporting any CW initiatives that require updates to Workday data and/or coordination of data and actions for Workday mass uploads
• Coach & advise regarding requests related to managing CW populations
• Maintain Workday master data of Contingent Worker Employers/Suppliers and follow up on related question
• Contingent Labor Contracts for Latin America and Western Europe
• Coordinating staffing requisitions and related required process steps with hiring managers and agencies.
• Maintain points of contact of approved staffing agencies by country
• Maintain documentation of related contracts, requisitions, and work orders.
• Guide managers and agencies on any contract changes, renewals and contract close out.
• Meet monthly with the Contingent Worker Business Process Lead (CW BPL) and Regional CW SMEs to monitor and discuss CW related Workday & Help Ticket activity

• Proficiency with Excel, including pivot tables and VLOOKUPs, for data analysis.
• Effective communication skills, both written and verbal, including doing business in English yet across regions and cultures.
• Experience in providing detailed and clear technical guides and training to others.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• A customer service attitude to respond positively and helpfully to internal requesters.
• Willingness to learn and apply new skills as needed.
• Familiarity or ability to learn and apply skills in data gathering (e.g. creating MS Forms) and data management
• Familiarity with Workday terminology and processes
• Familiarity with Contingent Labor agency contracts and/or typical talent acquisition processes (requisition, shortlisting, assessment, offer, required documents)