The Consultant, Accounts Receivable Team Lead- North America Bottlers position serves as the initial/primary role in supporting the Managed Service Provider (MSP) supporting the company's accounts receivable due from Bottler customers in the North American market. The A/R Lead serves as a liaison between the company's retained organization and the managed service provider (MSP).
This position will cultivate and maintain relationships with business clients (sales supporting our customers and customers directly). In addition, the
Consultant, Accounts Receivable Team Lead- North America Bottler Group
Provides front line guidance and oversight for the MSP's accounts receivable organization in the administration and handling of customer accounts receivable.
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Ensures financial controls are being met in the management of accounts receivable and the resolution of associated customer claims.
Success will be defined by the attainment of specific accounts receivable goals (ex. percent of A/R current, cycle time of claim resolution, minimization of write off's).
Responsibilities
Provide day-to-day operational support to the MSP in their management of the NA Bottler distribution customer accounts receivable to maximize receivable turnover and minimize amounts becoming past due or impaired.
Serve as the initial escalation point for A/R matters, both from customers and operating unit constituents Review and analyze accounts to ensure that account balances are within expected ranges and payment trends are in line with company standards (audit of MSP's performance).
Provide input relating to forecasting as it relates to collections, providing operational guidance to MSP for goal attainment, and feedback to MSP and The Coca Cola Company (TCCC) management related to accounts receivable status.
Understand customer-specific differences required in the management of the portfolio and provide guidance to MSP.
Provide operational support regarding the implementation of new business models, customer strategies, or sales initiatives including new customer onboarding.
Serve as a subject matter expert to internal clients regarding business policies, procedures, processes, and measures that drive the realization of business strategies (e.g., accounts receivable management, claims resolution).
Coordination of required auditing, both internal and external
Functional Skills
Financial Policies and Procedures: Knowledge of the Company's financial policies and procedures including Standard Practices and Procedures, Standard Accounting Codes, Code of Business Conduct, as well as internal policies and procedures specific to area of responsibility.
Accounting: Knowledge of accounting principles, appropriate GL accounts and transactions, verify Chart of Authority, etc.
Customer Focus: Demonstrating understanding of how one's actions and/or work impact the Company's relationship with customers.
Cash Management: Knowledge of cash collection principles used within a business environment.
Qualifications
Education:
Bachelor's degree in business, Finance and/or Accounting with 1 - 3 years of related experience or no degree with a minimum of 5 years of related experience.
Experience:
1 to 3 years of experience in Accounts Receivable in a commercial/business-to-business environment
Prior experience in general finance/financial accounting desirable preferred.
Prior experience collaborating with internal clients and external customers preferred.
Competencies / skills:
English language, spoken and written, is required.
Excellent interpersonal and customer service skills
Strong written and verbal communication
Excellent organizational, problem solving and analytical skills
Ability to lead and develop teams with minimal direction
Proficient in PC Skills, including intermediate or higher skill level in Microsoft Excel
Ability to drive results while enforcing controls and maintaining financial objectivity
Financial analysis skills
* Client relationship management skills
Skills:
General Ledger (GL); Accounts Payable Process; Microsoft Office; Global SAP; Cost Accounting; ERP Solutions; Financial Accounting; Tax Legislation; Generally Accepted Accounting Principles (GAAP); Preparation of Financial Reports