At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Technical Training Officer, Engineering, Signals and Communications (S&C) is responsible for training S&C employees through the entire Apprenticeship Training Program and Communication Technician Programs, as well as providing updates and refresher trainings to existing employees. The incumbent is required to train, mentor, coach and qualify employees on various S&C techniques. Additional tasks include maintaining training facility equipment, job aids and scheduled maintenance records.
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Main Responsibilities
Training Delivery
• Act as a Subject Matter Expert (SME) for the creation and update of training materials
• Provide training to employees through classroom instruction, hands-on demonstrations and training exercises
• Maintain an understanding of how to practically apply skills related to S&C equipment
• Evaluate trainees' ability to demonstrate tasks proficiency
• Administer and grade exams
• Complete performance and qualifying documents and ensure all training events are collected in the Learning Management System (LMS)
• Carry out other engineering-related training as needed
Maintain and Upgrade Facility Equipment
• Assess functionality of laboratory equipment prior to training
• Repair all malfunctioning laboratory equipment
Develop Comprehensive Training Plan
• Collaborate with Managers and Senior Managers to resolve and identify functional training needs
• Develop training delivery plan
• Establish training delivery schedule designed to meet training needs
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday, with possibility of occasional weekend or off-shift training. The role requires minimal travel (20%) to carry out field training and quality audits.
Requirements
Experience
Signals & Communications
• Between 5 to 10 years of S&C experience
o Experience as a Signal or Communication Supervisor
Any experience for these above would be considered as an asset
Education/Certification/Designation
• High School Diploma or General Educational Development (GED)
• Qualified as an S&C Maintainer or Communication Technician
• Valid Driver's Licence
• Any additional education in Electronics, Electrical Engineering or other related field such as Physics or Mathematics
Any designation for these above would be considered as an asset
Competencies
• Leads by example for the safety and security of all
• Considers environmental impacts in every action and decision
• Collaborates with others and shares information
• Promotes equity and diversity
• Sets direction and inspires others
• Communicates with impact
• Provides recognition
• Develops self and others
• Knows the business and stays current on industry needs
Technical Skills/Knowledge
• Strong knowledge of CN's S&C department and field operations
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Advanced communication skills in English (written and verbal)
• Knowledge of Systems Applications and Products (SAP) as well as Signals & Communications Inspection System (SCIS)
• Proficient in Learning Management Systems (LMS)
*Any knowledge for any of the above would be considered as an asset
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
CN is an Equal Employment Opportunity Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, or disability, assuming an individual can perform the essential functions of the job with or without accommodation. Only qualified candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.