At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!..
Job Summary
The Specialist, Solution and System Integration is responsible for integrating various technologies into the CN Information and Technology (I&T) network infrastructure and systems. The role is accountable for producing engineering specifications and detailed designs, defining test plans, executing tests, deploying the technology, enabling the support team and providing third level support as required. Furthermore, the incumbent extends and evolves CN's network, platforms and systems in answer to new business requirements.
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Main Responsibilities
Design and Implementation
- Translate the technology solution architecture into engineering standards and specifications
- Create detailed designs based on blueprint and test results in the lab
- Create Telecom or systems integration documentation including Buildbooks
- Propose solutions that adhere to CN Telecom standards
- Provide guidance on required deployment tasks
- Estimate overall solution costs (e.g., Telecom, S&C, Telco, other) and share information with Project Managers and stakeholders
- Deploy solutions based on the Telecom Service Catalogue
- Follow the System Development Lifecycle by initiating Change Controls and executing cut-over plans
Testing and Documentation
- Establish test plans and results for new defined solution
- Conduct lab testing and log results
- Pre-configure and lab-test all infrastructure required during deployment as well as document tests and log results
- Transition from Core to Operation seamlessly including an update of documentation, system integration, enhanced training programs, and presentations ensuring the delivery team thoroughly documents every aspect of the provided solution to facilitate supportability, enabling the frontline team to effectively support operations
- Resolve appropriate resolution and solution through root cause analysis and impact analysis
- Investigate incidents through root-cause analysis and propose solutions for remediation
- Create technical diagrams and documentation for the solution
- Assist Assessment and Qualification (A&Q) with daily requests to provide labor and material estimates
- Apply and ensure compliance with all appropriate CN I&T standards (e.g., Security, Architecture, Project Delivery Methodology, Sarbanes-Oxley (SOX))
Engagement and Collaboration
- Engage with Network Operations, I&T teams, Telecom Teams, Signals and Communications (S&C), and Business customers to capture requirements
- Establish deployment and migration strategy as well as guide the project team and Network Operations
- Guide other integrators and help address issues and potential issues with them
- Coordinate installation with technicians in the field and with business owners for maintenance window
- Engage external providers and work with Business Planning, Supply Management, and Legal teams in the context of procuring delivery and support services of existing or new services
- Work with Project Managers during the planning phases and identify deployment steps and risks
- Ensure successful communication about deployments to the Operational Support teams
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress. The role requires occasional business travel in accordance with CN policy for meetings with ecosystem partners, visit field sites for deployment activities or to attend industry events or conferences.
Requirements
Experience
Specialty
- Minimum 3 years of experience deploying radio systems
- Experience with Radio Frequency (RF) prediction software (e.g., Pathloss, Linkplanner)
- Proven experience delivering technology projects involving multiple parties
- Previous railroad experience in communications
Any experience for these above would be considered as an asset
Education/Certification/Designation
- Bachelor's Degree in Engineering, Science or equivalent
- Telecommunications specialties and certifications
- Federal Communications Commission General Radio Operator License (FCC GROL)
- Technical Certifications
- Cisco Certified Network Associate (CCNA) or equivalent
*Any designation for these above would be considered as an asset
Competencies
- Applies critical thinking
- Knows the business and stays current on industry needs
- Demonstrates agility and drives change
- Collaborates with others and shares information
- Sets direction and inspires others
- Communicates with impact
- Identifies needs and finds solutions to create value for all stakeholders
- Identifies potential safety and security risks
Technical Skills/Knowledge
- Familiar with the United States (U.S.) Licensing process (FCC) as well as Canadian rules and regulations
- Familiar with Canada Licensing (Innovation, Science and Economic Development Canada (ISED), Radio Amateurs of Canada (RAC), Nav Canada)
- Broad knowledge of I&T infrastructure, security principles and telecommunication technologies
- Strong systems engineering knowledge
- Good knowledge of radio technology from Very High Frequency (VHF) to Microwave and various modulation schemes including Frequency Modulations (FM), NXDN, Differential Quadrature Phase Shift Keying (DQPSK), Quadrature Amplitude Modulation (QAM)
- Understanding and use of VISIO to provide drawings of system interconnections and site layouts
- Knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Knowledge of test equipment used such as the Line sweep monitors, service monitors, multimeters, watt meters.
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.
As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.