Investigate Incidents

• Travel to incident or injury sites, ascertain facts, report and maintain files on personal injury and property damage matters
• Perform safety audits
• Manage to conclusion all injury or property damage claims for employees and other third parties

Counselling

• Provide in-house and outside counsel with a Claim file investigation to support CN's legal defence strategy and assist in claim resolution
• Act as CN's representative in depositions, settlement conferences, mediations and trials

Negotiations and Settlements

• Negotiate and collect settlements for damages sustained by the organization

Prevention

• Work closely with injured employees, their supervisors and third parties to determine cause and prevent recurrence
• Assist injured employees in obtaining quality care

Working Conditions

The position has irregular working conditions and can be performed indoors and outdoors in various types of weather and environmental conditions. The incumbent must be available to work shifts and weekends when necessary. The role requires being available on-call 24/7 to respond to scene investigations within the territory. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. The role requires occasional (20-30%) travel throughout the United States. The incumbent must pass pre-employment drug tests.

Requirements

Experience

Investigations
• Minimum 1 year of overall work experience
o Experience in claims investigation, reporting, evaluation and negotiation
o Experience with occupational medical terminology and treatment protocols

Education/Certification/Designation

• Bachelor's Degree in Business, Risk Management, Communications or Occupational Health
• Valid Driver's Licence

Competencies

• Follows safety procedures, information security instructions and Environmental, Social and Governance (ESG) principles to lead by example
• Addresses risks in a timely manner to eliminate them
• Collaborates with key internal stakeholders to enable higher productivity
• Inspires others with impactful communications and adapts to the audience
• Makes informed and timely decisions to get things done
• Tracks metrics to achieve ambitious targets and holds self and others accountable to meet performance expectations
• Deals with pressure and change by staying calm to quickly adapt to changes

Technical Skills/Knowledge

• Knowledge of Tort Law, including Federal Employer's Liability Act (FELA), Safety Appliance Act and Boiler Inspection Act
• Knowledge of Microsoft Office (Word and Excel)
• Understanding of trial procedures and strategy
• Knowledge of railroad operations, including operating and safety rules
*Any knowledge for any of the above would be considered as an asset

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

CN is an Equal Employment Opportunity Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, or disability, assuming an individual can perform the essential functions of the job with or without accommodation. Only qualified candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.