At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Manager, Port is responsible for the logistical coordination of rail and vessel discharge operations at CN for West Ports. The role assists the Senior Manager working with stakeholders, both internal and external, to ensure long-term strategies are met safely and efficiently.
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Main Responsibilities
Car Supply Management
• Manage the day-to-day railcar requirements of the West Ports
• Host or attend daily planning calls with internal and external stakeholders
• Coordinate with key stakeholders to identify and highlight issues that arise, problem solving, troubleshooting, engaging appropriate parties and taking appropriate action
Planning and Communication
• Plan destination loading schedules with the Intermodal (IM) networks, communicate and plan with the Port teams
• Communicate daily plans, exceptions, and requirements internally and externally
• Follow up with exception cars and plans for correction
Relationship Management
• Interact daily with Port Operators, partner railroads, and steamship line customer service teams
• Assist internal and external stakeholders by working with port partners to prioritize cargo or provide details on options available
• Engage with Marine Terminal Operators regularly to nurture relationships and expand CN's footprint across all gateways
• Engage with internal and external stakeholders to communicate situation reports
• Meet with local customers to cultivate relationships and enhance profitable growth
• Collaborate closely with CN's Sales and Marketing team to meet customer requirements and align with CN's strategic objectives
• Attend meetings, dinners, and events with stakeholders
Working Conditions
The role has standard working conditions in an office environment with a regular work week from Monday to Friday. The role requires minimal travel (up to 10%) within Canada.
Requirements
Experience
Operations
• Minimum 5 years of experience in an operations environment
o Commercial experience
Education/Certification/Designation
• College Degree or Diploma in Supply Chain Management, Logistics, Business Analytics, Business Administration or Marketing
Competencies
• Demonstrates active listening
• Identifies needs and finds solutions to create value for all stakeholders
• Collaborates with others and shares information
• Knows the business and stays current on industry needs
• Applies critical thinking
• Demonstrates agility and drives change
• Sets direction and inspires others
• Communicates with impact
• Develops self and others
Technical Skills/Knowledge
• Understanding of logistic networks
• Knowledge of Microsoft Office (Excel)
• Knowledge of Marine Operations or Rail Operations
• Knowledge of the Service Reliability Systems (SRS)
Any knowledge for any of the above would be considered as an asset
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.
As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.