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Job Summary
The Manager, Machinery and Dimensional is responsible for developing the market and selling services for the dimensional, machinery and project cargo market. The incumbents' objectives are to expand, support and execute innovative and practical transportation solutions that optimize the customer's supply chain to deliver efficiency and productivity improvements. The major market niches are the wind industry, infrastructure projects, power generation, military, mining, and heavy vehicles.
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Main Responsibilities
Solution Development, Growth, Sales, and Pricing
- Understand customer's end to end logistics requirements and their business challenges
- Offer solutions to customers that meet supply chain needs factoring in the total cost to the customer, price, risk, and schedule requirements
- Analyze CN Supply Chain solution options as well as compare potential alternative supply chains and offer options that are in the best interest of the customer and CN
- Prepare and handle price proposals for customers shipping dimensional traffic
- Develop relationships with Owners, engineering companies, freight forwarders, Ports, other railway companies and equipment suppliers to develop new business as well as to ensure the smooth coordination with CN Operations to meet their needs when executing service.
- Provide financial forecasts in the designated market subgroup within the team
- Seek growth opportunities through connections with Industry, Regional Economic Development, and other parties
- Meet with customers to grow the organizations share with existing customers as well as identify and target new customers
Project Management and Customer Service
- Lead the dimensional process for each move, from customer onboarding to execution and revenue collection, coordinating with internal and external stakeholders
- Develop strong internal relationships with Business Development, Real Estate, Operations, Mechanical, Engineering, HiWide, Service Delivery, Regional Sales, Service Design and CN Transload to enable the planning and execution of customer projects
- Oversee project execution for large rail moves, including unit trains
Intelligence Gathering
- Gather and share competitive intelligence including pricing and how competitors go to market and share this intelligence with the Sales and Marketing teams and other CN Business Units
- Develop and maintain competitive analysis database
- Gather intelligence on new customer targets to support sales growth
- Develop relationships with third party suppliers and other competitors in the local market and offer solutions in the trade lanes to gain intelligence and knowledge of the project and heavy lift marketplace
- Represent CN and the team at industry conferences, including speaking to audiences
Rate Publications
- Prepare and maintain macro-contracts
- Prepare other rate authorities such as open tariffs and limited freight tariffs
- Oversee price protections
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role requires being available on-call 24/7 to respond to critical incidents. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress. The role requires minimal travel (10%) across Canada and the United States (U.S.) to meet customers, attend conferences, meetings and training.
Requirements
Experience
- Supply Chain or Logistics
- Minimum 5 years of experience in supply chain or logistics in the project logistics, supply chain design and management, out of gauge cargo transportation, international logistics or supply chain business development field
- Experience in contract negotiation and high-value pricing
- Experience working with Customer Management Systems (CMS) and Transportation Management Systems (TMS)
Education/Certification/Designation
- Bachelor's Degree or Graduate Degree in Supply Chain Logistics, Engineering or Business
Any designation for these above would be considered as an asset
Competencies
- Demonstrates agility and drives change
- Knows the business and stays current on industry needs
- Applies critical thinking
- Communicates with impact
- Collaborates with others and shares information
- Demonstrates active listening
- Solves problems to create value
- Leads by example for the safety and security of all
Technical Skills/Knowledge
- Strong project management skills and ability to lead cross-functional projects
- Knowledge of rail transportation, including rigging process, Open Top loading regulations, specialized heavy-duty railcar movement, dimensional clearance process to be able to develop rail-centric solutions
- Knowledge of handling heavy and wide shipments
- Proficiency in Microsoft Office (Excel, PowerPoint)
- Strong communication skills in verbal and written English
- Knowledge of Microsoft Access
- French communication skills both verbal and written
*Any knowledge for any of the above would be considered as an asset
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.
As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.