Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities.  CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.

Guiding Principles (We believe…)

• The people of Philadelphia deserve the opportunity to live happy, healthy, full lives. 
• City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents. 
• People can offer meaningful insights into both personal experiences and how systems around them function. 
• Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities. 

Values (How we work)

• Dignity: We actively respect our individual colleagues and people in the community.
• Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.
• Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.
• Accountability: We are transparent and honest about our plans, our actions, and our results.
• Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully.

Job Description

Though analysis of qualitative data, we deepen our perspective and learn as much as we can about the communities we serve. Wherever possible, we want to bring research findings back into the community in accordance with Philadelphia’s vision for equitable engagement.

The NCAC Data Coordinator will be responsible for guiding the data collection and supporting analysis and evaluation for the Neighborhood Community Action Centers (NCACs) at CEO. Key duties include creating and establishing data practices for the NCACs, ensuring full implementation of those data practices, which may require training NCAC staff, and designing process improvements to ensure maximum effectiveness and efficiency in the NCACs as needed. Other duties include but are not limited to supporting qualitative data collection and analysis and providing technical support to staff and external partners. This position will also develop reports tracking data related to these community action centers.

This position will report to the Organizational Impact Director. 

This position is full-time and may require occasional work after hours and on weekends to support Program activities.  

This position is part of the broader Policy & Programs Vertical, working in tandem with the Research and Evaluation Team, and is responsible for identifying best practices and collaborating across CEO at-large. Additionally, this position will work closely with the new Mayor’s Office of Community and Neighborhood Engagement.

Essential Functions

• Draft, edit, and review data tracking, management, and reporting plan for new neighborhood initiative beginning July 1, 2024.
• Create and track systems and processes to collect qualitative and quantitative data for NCACs.
• Utilize GIS/ARCGIS or other map-based programs to build maps to analyze spatial data with partners. 
• Manage daily technical, back-end support, including addressing issues experienced by users. 
• Verify, maintain, and report on detailed records of community engagement.
• Support qualitative data analysis and collaborate on community engagement storytelling.
• Communicate weekly updates related to engagement activities to staff and leadership as required. 
• Lead group and one-on-one training workshops to introduce data management skills or digital platforms. 
• Additional related responsibilities as needed. 
• Other duties as assigned. 

Competencies, Knowledge, Skills and Abilities

• Excellent written and verbal communication skills required 
• Excellent organizational skills and attention to detail required
• Ability to interact appropriately and effectively with a wide range of people required  
• Flexibility and the ability to manage multiple tasks simultaneously required
• Equally comfortable working individually and within a team environment that emphasizes interdisciplinary collaboration in a dynamic urban health environment. 
• Availability to work a flexible schedule, including some evenings and weekends. 
• Passion for community organizing and social justice. 
• Excellent communication skills and an eagerness to serve diverse audiences, including community-based organizations, elected officials’ staff, faith communities, students, volunteers and the general public. 
• Prior experience in startups or community organizing is highly preferred. 
• Proficient Microsoft Office 365 required.
• Proficient in NGP VAN, Nvivo, or Dedoose,  preferred.  
• Competence in quantitative analysis skills such as calculating summary statistics, database management, and geospatial mapping are required.
• Bilingual, preferred. 

Qualifications

• 3 years experience in related position preferred.

Supervisory Responsibilities

 None

Other Specialties, Certifications, Physical Requirements, and Work Conditions

• Regular, predictable attendance is required
• Successful candidate must be a city of Philadelphia resident within six months of hire

Additional Information

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $55,000 - $60,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx