Associate Program Manager, Home Appraisal Equity

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Department of Planning and Development (DPD) coordinates Philadelphia’s planning, zoning, preservation, and housing functions to promote the economic health of all neighborhoods and the City. DPD includes the Divisions of Executive Administration, Housing and Community Development (DHCD); Planning and Zoning (DPZ); and Development Services (DS). DPD also contracts with the Philadelphia Housing Development Corporation PHDC, Philadelphia Land Bank and Philadelphia Redevelopment Authority as well as departments within the city that perform community development block grant program activities.

DHCD has an annual budget of nearly $200M from local, state, and federal funding sources including the United States Department of Housing and Urban Development (HUD). Each year, HUD requires DHCD to complete an Annual Action Plan (includes program budget and plan for affordable housing, neighborhood, and economic development programs) approved by City Council.  DHCD also manages other HUD grants such as Choice ($30M), CARES Act ($40M), HOME-ARP($40M), and CDBG-DR($160M).  DHCD contracts with over 80+ non-profit agencies each year to carry out programs for low-income residents and communities.

Job Description

Position Summary

This Associate Program Manager position will work to advance equity in home appraisal industry in Philadelphia by providing staffing and internal capacity to embedding the work of City Council’s Home Appraisal Bias Task Force into the Division of Housing and Community Development. The Associate Program Manager will assist in the coordination of implementation work on key high-priority cross systems projects.  Projects includes implementation of the recommendations of City Council’s Task force on Home Appraisal Bias, including efforts to diversify the appraisal industry, advance cross system data sharing, federal and state advocacy, and communication, education and outreach.

The Associate Program Manager will report to the Director of Home Appraisal Equity Program, and will work with leaders and subject matter experts in the partnering agencies to analyze and document business needs and processes, develop work plans to address problems/opportunities, remediate troubled projects, and to ensure high-priority projects have detailed plans and are launched correctly and on time.

Work includes but is not limited to ongoing convening of the Home Appraisal Bias Stakeholder Committee and reporting subcommittees, prioritizing recommendations for implementation, engaging partners to develop a data sharing strategy and plan, implementing outreach and engagement strategies, developing a pipeline for diversifying the field of home appraisals, and coordinating City advocacy efforts at the state and federal level.

The Associate Program Manager reports to the Program Director, and will work in close relationship with subject matter experts from within city government and externally.

Essential Functions

• Effectively lead and supervise project teams to enable team to achieve project outcomes.
• Assemble project teams, identify needed resources, assign responsibilities and develop timeframes to facilitate successful completion of project activities and deliverables.
• Actively manage tasks and team members’ work to ensure project requirements are achieved in a timely fashion and within budget guidelines, including tracking key project milestones.
• Quickly address problems that arise and make recommendations regarding adjustments to leadership as needed.
• Monitor and manage project costs and ensure delivery within budgetary guidelines.
• Convene and chair project meetings with internal stakeholders and external partners, and document meeting minutes.
• Provide performance management of program pilots and initiatives.
• Prepare status reports, status summaries and data dashboards for presentation to mid and senior level management.
• Perform cost/benefit analysis and develop options for leadership decision making.
• Oversee the development of internal databases needed to advance home appraisal equity.
• Develop and oversee RFP process, including development of scope of work, budget, solicitation, and selection process.

Competencies, Knowledge, Skills and Abilities

• Ability to independently lead work across the City departments;
• Ability to think strategically and to lead multiple projects on tight timeframes with excellent attention to detail;
• Ability to work collaboratively and effectively with employees at all levels of the partner organizations as well as external entities as needed;
• Ability to demonstrate leadership qualities such as conflict/issue resolution, the ability to define and resolve complex issues;
• Strong written and verbal communication skills and the ability to create and present project reports and to communicate effectively with stakeholders and senior leadership;
• Strong analytical skills and knowledge of the principles of project management and budgeting.
• Ability to manage and interpret diverse data sets for policy advancement and performance management.

Qualifications

• Completion of a Bachelor’s degree program at an accredited college or university with course work in Planning, Urban Studies, Public Policy, other Social Science, and/or other relevant fields.

• Five or more years of work experience in real estate, data management, public policy, urban planning, housing, or related field. One or more years of project management experience managing multiple, large, cross-functional teams or projects.

Additional Information

TO APPLY: Interested candidates must submit a cover letter, resume, and references.

Salary Range: $60,000-$77,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx