About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 6,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.
Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's leading cancer centers that develops and institutes standards of care for cancer treatment.
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Position Summary
The Service Line Coordinator is responsible for coordinating all clinical functions, nursing practice and the standards of care related to the delivery of patient care within the assigned specialty service in the Operating Room. Will use the nursing process to design, coordinate, and deliver care to meet the identified needs of patients having operative procedures. Assists in directing daily activities, leading, planning, controlling and evaluating nursing practices and operations for the specialty area. Maintains preference cards for specialty service line and coordinates specialty materials needs in partnership with the materials management team. Maintains equipment and instrumentation within specialty area. Maintains communication with the charge nurse and nursing leadership as it relates to service line needs and challenges. Provides patient care to assigned patients and is considered the clinical expert and resource for the specialty service. Serves as a role model and clinical resource to colleagues, staff, patients and students.
Key Responsibilities include:
- Maintains clinical expertise in assigned service line:
- Demonstrates a high level of professional practice which supports the delivery of care excellence, extraordinary outcomes for our patients, families and communities, and fosters collaboration and teamwork to achieve positive working relationships with all nurses, advanced practice providers, physicians, allied health and support staff members, with attention to self-care and healthy work / life balance.
- Demonstrates proficient / expert understanding of the overall plan of care and coordinates the nursing plan of care
- Consults and collaborates with other disciplines to modify the plan of care as necessary and to ensure optimal patient care and outcomes
- Assists members of the health care team with examinations, procedures and other processes related to direct patient care.
- Administers and controls medications and infusions, including narcotics, chemotherapy and biologic therapies, blood component transfusions, etc.
- The professional registered nurse maintains a safe, comfortable and therapeutic environment for patients and families.
- Education / Patient , Family, Community and Self
- Demonstrates proficient / expert assessment of patient and family including an assessment of healthcare literacy and identification of factors within the domains of the City of Hope Quality of Life model, which may impact the patient's ability to comprehend and internalize patient education. The professional registered nurse intervenes to facilitate understanding, address and minimize or eliminate barriers and to provide patient - centered education which is accessible and meaningful to the patient.
- The professional registered nurse
- Employs the teach back method to validate the patient's understanding of education.
- Includes the designated caregiver in the patient / family education.
- Is encouraged to recognize that we are part of many communities and, as a professional role responsibility, to participate in the education of our communities about health, wellness, prevention and continuum of care issues relevant to the communities.
- Uses evidence-based practice and best available research to inform practice
- Enhances professional growth and development
- Participates in unit based projects and activities, staff meetings, councils, work teams
- Reviews current literature, attends educational programs, workshops and in-services
- Actively participates in shared decision-making / participative leadership through councils, committees, work teams, task forces, and unit-based practice councils.
- The professional registered nurse is committed to lifelong learning, and as such, is encouraged to continually pursue education, both formal and informal, to achieve and exceed the minimum expected level of education for the professional registered nurse (the Bachelor's degree). The registered professional nurse is also required by California state law to attend continuing professional education to maintain licensure and City of Hope encourages nurses to pursue all venues of nursing and other intellectual enrichment.
- Leadership
- Exemplifies role based practice: leader; scientist; practitioner; transferor
- Integrates and role models exemplary professional nursing practice in the practice environment and throughout the organization
- Demonstrates, supports and teaches Evidence Based Practice techniques to Nursing and ancillary staff
- Precepts new RNs and nursing students in exemplary professional practice
- Mentors and coaches new and existing RN staff and ancillary support staff
- Functions in Charge RN role
- Strives to provide excellence in patient and staff experience
- Documentation
- Uses systems, electronic and other documentation according to standards and organizational policy and procedure to ensure and maintain an accurate record of nursing care.
- Effectively uses and applies information technology to give and receive information (e.g. email, basic Microsoft Office applications, LMS (learning management systems) access, information on Share point or other web-based applications).
- Maintains professional portfolio, per clinical ladder requirements.
- Makes assessment of daily schedules as it relates to adequate staff and equipment.
- Continuously plans actions necessary to maintain the smooth flow of the surgical schedule, making allowances of emergency procedures or problems that may impede the movement of the procedures.
- Maintains communication with the Anesthesiologist coordinating scheduling and respective surgeons of delays or situations that might impact their schedule.
- Evaluates procedures continually to ensure that the entire surgical suite runs smoothly.
- Updates, creates, and maintains preference cards for assigned service lines.
- Enhances professional growth and development through participation in educational programs, reviewing current literature, attending in-service meetings, and workshops.
- Maintains equipment and instrumentation within specialty area.
- Performs other duties as assigned.
- BSN
- A minimum of three years of nursing experience in an acute care perioperative setting, or an equivalent combination of education and experience in a perioperative setting
- Must possess a minimum of two years recent work experience in, and complete understanding of, the specific specialty procedures area served.
- Ability to work independently with minimal supervision and manage multiple priorities.
- Ability to work under pressure, handle negative interactions, multiple projects and interruptions while maintaining positive customer relations.
- Excellent oral/written communication and organizational skills.
- Must be able to use problem resolution skills to recognize and investigate unusual occurrences and results
- Ability to work variable shifts including evenings, nights, weekends, and holidays
- Demonstrated formal leadership role (leading, planning, controlling and evaluating nursing practices and operations)
- Demonstrated knowledge of aseptic technique, surgical instrumentation and equipment, and practice of infection control techniques, body mechanics and age related acuity levels
- Demonstrated teaching/education/in-service skills
- Knowledge of word and excel. Strong electronic health record navigation and documentation skills.
- Registered Nurse
- Certified Nurse Operating Room or must obtain within 1 year of hire
- Basic Life Support from the American Heart Association
- CNOR
- ACLS/PALS
- Prior experience with service coordination of supply chain preferred
- Shift: Day - 10 hours
- Job Status: Full-Time 40 hours
- Position is represented by a collective bargaining agreement
- Certification pay may apply
- To protect the health of patients and staff and to comply with new State of California mandates, City of Hope staff are required to show proof of full vaccination by September 30, 2021. Compliance is a condition of employment.
- Posting Date: Oct 1, 2021
- Job Field: Nursing
- Employee Status: Regular
- Shift: Day Job