About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 6,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.
Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's 20 leading cancer centers that develops and institutes standards of care for cancer treatment.
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Position Summary:
The Clinical Trial Office (CTO) assists COH investigators with the management of research studies involving human subjects. Under the direction of the Portfolio Supervisor, Senior Director, Clinical Trial Office and the CTO leadership team with input from the Disease Team Chairs and the Study Investigators, the staff of the CTO coordinates activities to support multiple research studies of all phases.
Clinical Research Coordinators (CRC) are responsible for maintaining data integrity of assigned research studies. They are responsible for abstracting data, completing case report forms and answering queries. They schedule and meet with sponsor monitor visits and maintain data in an audit ready state, meeting the requirements of the contract. CRCs are also responsible for ensuring compliance to the research protocol and all appropriate regulations. They attend clinic, when required, and assist the Clinical Research Nurses with study management and ensure patient satisfaction and understanding with protocol requirements. They assist with recruitment activities, administer questionnaires, answer questions about future appointments, register and randomize patients to study. It is their responsibility to create and maintain the research record, help with insurance authorization, and maintenance of the financial calendars.
Essential Functions:
Clinical Research Coordinator
- Works under the supervision of the Portfolio Supervisor with direction from Study Investigators and the Clinical Trials Manager.
- Plays an active role in recruitment of patients to study.
- Performs protocol specific duties required per the research protocol, including:
- Assists the Principal Investigator and CRN in obtaining informed consent from subjects and reinforces that the correct consent version that has been provided to subjects and families.
- Confirms and documents subject eligibility.
- As part of the team, ensures all protocol procedures are ordered and completed as specified in the protocol.
- Randomizes subjects using interactive voice response systems or other systems as applicable.
- Administers standardized tools or questionnaires, such as Quality of Life assessments, if appropriately credentialed.
- As required, assembles lab kits and other supplies in preparation to obtain required bio-specimen samples and transports to appropriate laboratories for processing; ships samples externally according to IATA requirements.
- Optimizes the safety of research subjects by monitoring and reporting any adverse events to the investigators and other members of the study team.
- Participates in required teleconferences, on site meetings and off site investigator meetings, as required.
- Assists with site initiation visits and monitoring or auditing visits.
- Assist the EPIC Protocol Content Administrators with questions regarding the protocol lab tests and content
- Works under the supervision of the Portfolio Supervisor with direction from Study Investigators and the Clinical Trials Manager.
- Performs protocol specific duties required per the research protocol, including:
- Abstracts data from the medical record and completes paper and electronic case report forms, including responding to any requests for data clarification, and maintains all necessary source documents.
- Obtains data from outside facilities as needed
- Responds to all requests for data clarifications
- Point person to receive AE notification from study team
- Collaborates with Clinical Track RC to submit continuing reviews, AEs, Deviations and UPs appropriately.
- Knowledgeable of sponsor requirements for timeliness of data and response to queries
- Ensures data collection is available per contract obligations at the time of monitoring visits.
- Fulfills sponsor requirements related to reportable information, including: adverse events, unanticipated problems, other information required by the sponsor protocol.
- Participates in audits and monitor visits for assigned studies, and as requested.
- Identifies and communicates important protocol and data management issues or problems to the portfolio supervisor in a timely manner.
- Well versed in Good Clinical Practices, Food and Drug Administration Rules and Regulations, NIH guidelines, HIPAA regulations and ICH guidelines in relation to clinical trials. If not already familiar, become familiar with institution Policy and Procedures with particular emphasis in conducting multiple clinical research trials.
- Monitor and coordinate multiple research projects in order to assess the need for and to implement strategies to ensure the conduct of quality research, the achievement of expected time lines and deliverables, and the efficient use of human and practical resources.
- Troubleshoot problems at all stages of project development and implementation and assist with modifying protocol or project procedures to address challenges.
- Ensure protocol adherence by understanding, communicating and making sure the study parameters are ordered and carried out per protocol requirements.
- Work as a member of the clinical research team with positive and timely written and verbal communication, including sharing information up, down and laterally.
- Shows initiative to identify and implement ways to improve job and surroundings
- Seeks supervision appropriately.
- Plans work in a manner that allows timely completion of all assignments and tasks.
- Demonstrates accuracy in all details.
- Develop and maintain knowledge of institutional protocol submission procedures and requirements.
- Maintain a processing and tracking system for all protocol related paperwork.
- Manages trials of medium to high complexity.
Other related duties as assigned or requested
- Job descriptions are not intended, and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job.
Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.
Performs other related duties as assigned or requested.
Position Qualifications:
Minimum Education:
- Bachelor's Degree
Minimum Experience:
- Three or more years of experience related to the management and conduct of oncology clinical trials in an academic setting. Working knowledge of clinical trials, Federal, State, and Local Regulations, IRB requirements, consent form and protocol development.
Preferred Education:
- Master's Degree
Pref. Certification/Licensure:
- SOCRA or ACRP certification preferred
Skills/Abilities:
- Excellent skills in time management, prioritization, and multi-tasking required. Strong organizational skills Ability to practice independently, strong verbal and written communication skills, organizational and critical judgment skills, and be able to interact effectively with co-workers and customers. Strong attention to detail. Ability to focus on task is essential.
- Be clearly understood by verbal communication in face-to-face encounters and by telephone. Must be able to engage in a variety of telephone and face-to-face meetings related to pending and active projects on a daily basis.
- Strong command of the English language, including spelling, writing, and verbalizing and ability to communicate well verbally and in writing. Must be able to read, interpret, and process large quantities of printed information. Foster/promote a positive image and professional appearance. Sensitivity to intercultural relations. Sensitivity to the maintenance of confidentiality.
- Access data in computer data bases
- Compile data
- Proofread documents
- Research information
- Troubleshoot problems
- Use computer packages
- Use word-processing software
Software:
- Microsoft products, Internet and general computer proficiency required.
Machines/Equipment:
- Requires use of computer via keyboard, and operating facsimile machine, calculator, printer, photocopy machine, etc. Requires the use of push-button telephone set. Must be able to master new software by utilizing available resources (other program personnel, reference manual, training classes, etc.)
- Lab Coat or Apron
- If responsible for specimen handling:
- Eye Protection/Goggles
- Face Protection
- Gown
- Mask
- Non-Sterile Medical Gloves
- Sterile Medical Gloves
- Respirator
Working / Environmental Conditions:
- Academic Research Setting.
- Atmosphere and environment associated with an office setting
- Atmosphere and environment associated with patient care areas
- Tobacco free campus
- Subject to many interruptions
- Occasionally subjected to irregular hours
- Requires judgment that could affect image of City of Hope
- Occasional pressure due to deadline requirements
- Occasional travel required
- Exposed to material of a confidential nature on a regular basis
- Frequent pressure due to multiple calls and inquiries
- Contact with patients/patient families under varied circumstances
- Subject to regularly changing priorities and work assignments
- Subject to handling multiple tasks simultaneously.
- Possible exposure to infectious, radioactive or biohazardous agents
- Subject to varying and unpredictable situations
- Contact with patients/patient families under varied circumstances
- Subject to situations involving grief processes & related issues
- Possibly exposed to the risk of Blood-borne Pathogens
Physical Demands:
- Ability to maintain a satisfactory work environment by organizing and redistributing files, records, etc., requiring bending, stooping, reaching, manual handling, walking, visually inspecting, extended standing, sitting and repetitive motions. May be required to lift up to 15 pounds. Ability to handle multiple tasks at once
- Posting Date: Sep 20, 2021
- Job Field: Clinical Research
- Employee Status: Regular
- Shift: Day Job