About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 6000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.
Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's leading cancer centers that develops and institutes standards of care for cancer treatment.
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Position Summary
The Barista I provides exceptional customer service while making hand-crafted, quality beverages. The Barista will take orders and make coffee, tea and other drinks to customer specifications. The individual will also operate cash registers and credit card machines. The Barista fields customer complaints or questions while working to maintain good customer relations and speedy delivery of all beverages. The general responsibilities of the position include those listed below, but City of Hope may identify other responsibilities of the position.
Key Responsibilities include:
- Greets customers, take orders, mixes and serves hot and cold beverages such as coffee, espresso, cappuccino, café latte, tea, chai, fruit blend drinks, etc. while considering customer specifications. May sell food items.
- Works to maintain good customer relations and speedy delivery of all beverages and food items.
- Arranges coffee bar/cart supplies and cups/mugs to make attractive displays and maintains bar/cart area in a neat and sanitary manner.
- Often cleans coffee machines, restaurant areas and preparation areas.
- Records all sales, collects money, operates a cash register and follows all cash-handling procedures as required, including the operation of a cash/credit card/electronic payment register.
- Attends all allergy and foodborne illness in-service training. Participates in regular safety meetings, safety training and hazard assessments. Attends training programs (classroom and virtual) as designated.
- May receive inventory and move/lift foodstuffs and supplies.
- Complies with all company safety and risk management policies and procedures and reports all accidents and injuries in a timely manner.
- Performs other related duties as assigned or requested.
Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.
Basic education, experience and skills required for consideration:
- High School diploma, GED or equivalent experience.
- Starbucks Baristas will be required to be certified.
Additional Information:
- To protect the health of patients and staff and to comply with new State of California mandates, City of Hope staff are required to show proof of full vaccination. Compliance is a condition of employment.
- Position is part of a collective bargaining agreement
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
- Posting Date: Dec 9, 2021
- Job Field: Support Services
- Employee Status: Regular
- Shift: Evening Job